I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special.
They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of.
Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately.
Another job well done.
My very best to all of you at Honda.
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
Amazing place, I didn???t feel rushed or forced in any decisions, they answered all questions clearly and thoroughly. And I feel confident in my decision. They were so very helpful and kind.
Nicest vehicle I've ever owned.
by Emmer from New Haven, IN
December 17, 2018
The ride is nice, great for long distance driving. The size of the car is exactly what I needed since I have a disabled child who uses a wheelchair that I need to transport. This car is exactly what we needed to make our lives a little easier. We could not do it otherwise. I love this car!
I was in the market for a used Acura MDX and had contacted several dealerships who did not respond timely. Don at Automax was very helpful and ensured the vehicle had the options I wanted, even if that meant adding a desired item. They even accepted my trade in for a very fair price. The financing dept worked with my expectations and although I have good credit, the rate was lower than what I expected. Very good transaction.
Most beautiful car I’ve owned.
by Grandma Francie from Jefferson City, MO
December 15, 2018
I wanted a comfortable car in my older years but also needed hauling capacity. The Edge gives me everything I need and want. It’s a luxury car but it has 4WD for safety and I just love it.
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 1, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
It’s a Keeper
by JKBTex from Dallas, TX
December 4, 2018
We bought our 2015 Edge SE in Oct 14. They changed the body style and we love it. We have had it a little over 3yrs and have not had a problem. It’s is a little wider than the previous models, but we like that. It handles very well, gets up and goes, plus doesn’t feel your going 100mph when you are due to how smooth it is. This is the second Ford we have owned and we will be keeping this until it dies. We have taken it on multiple long trips without issue. There is plenty of cargo space, good sound system, and features you will find on a $60k vehicle, plus more!. It truly is a joy to drive, you won’t be disappointed in purchasing one.
I went straight to Cameron and told him what I wanted, and he made it happen in a very timely manner! I have never had such a good experience car shopping. I was in and out of there in a couple short hours. I will highly recommend Cameron and this dealership to my friends. Thank you!
Smooth ride, comfortable seats
by Nt_FordEdge15 from SCHENECTADY, NY
December 13, 2018
The Edge is a quiet, smooth ride. Love taking this vehicle for extended destinations, because the leather seats are so comfortable.
The brakes are EXTREMELY touchy. I spoke to the dealership and the man I spoke to said his wife has the same vehicle and this is her complaint also. When the brake pads are cold, even if tippy barely touch them you stop suddenly.
In 2006 I purchased a new F-150 Lariat 4x4 CrewCab. I???ve put over 120k on it in the last 12 years and have absolutely loved it. A few weeks ago after admiring my friends Raptor I started to get the new truck itch. I started doing my research to find the truck I wanted. I found three dealers in the South Puget Sound with the truck I wanted. I have always loathed the car buying experience- especially the negotiation part. I called Titus-Will first and spoke with Cameron. I told him what I was looking for and what I wanted to pay. Unlike some of the other dealers I contacted he was willing to listen and work with me. In fact a Ford dealership in Olympia was completely unwilling to work with me. I decided to make an appointment to meet with Cameron. He was great to work with throughout the process. The sales manager and I hit a bit of a crossroads on the price. Since we were also in need of a car for our almost 16 year old daughter we decided to see if we could use the stalemate to our advantage in getting a good deal on a used car. He was able to locate exactly what we were looking for. We are very grateful for for the way Cameron took care of us today. We also had a great experience with Shelly the finance manager. We walked away today with a brand new fully loaded 2018 F-150 RAPTOR and a 2014 Subaru Forester. Thank you for making this process a great experience.
We are loving our Ford Edge!
by JamieJ from Leavenworth, KS
December 8, 2018
We are loving our 2015 Ford Edge. It is very roomy and my tall husband fits very comfortably in it. We love all of the additional features and it makes for a very convenient and comfortable ride.
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
Love at first sight
by MsBlack76 from Hattiesburg, MS
November 14, 2018
This the best looking vehicle around. The comfort of the interior is exquisite. I fell in love with the Ford edge titanium when I first saw it online, but to drive it was a dream. I still think about vehicle everyday.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
This is our second Edge. Great vehicle!
by DaveO from Cities suburbs
December 19, 2018
We just bought a new Edge after trading in our 2007 with 195,000 miles. It was a great car and never needed anything beyond routine maintenance. Hope this new one is just as good!
Travelliing through the area needed help got amazing service
by Shannon10 from DealerRater.com
September 3, 2018
I had rented a new Ford 250 to travel to California and pick up my horses - 2050 mile round trip. I have driven p up trucks before, but not a diesel. Was advised by rental Co Agent that I would have to insert 2? small containers of Diesel fuel additive within the first 500 miles. Was confused about the process. Saw Lakewood from the highway decided to ask someone there about buying additive. Drove up and talked to employee Sam. Very friendly and approachable person. He checked with several knowledgeable people in the shop. It was determined that a gallon should be inserted and would last 5000 miles. That was promptly done. When I insisted in paying for the additive Sam said it was free. No amount of pressure worked in my wanting to pay. I was going to bill the rental agency. I told them that Lakewood is a great group of people. Their kindness and treating me like I was a valuable customer, when I was not, was a thermometer of their approach to customer satisfaction. If you are looking for a Ford car or service I strongly suggest you go to Lakewood. They made not only my day, but my trip. Shannon Sylvia Blaine, Wa
The best and most reliable car I've owned
by ATec from Portland
November 9, 2018
This car made me feel like I'm one of the richest people in Portland. It has more leg room and the seats are comfortable. But I wish the front seats are adjustable to pull the legs and push to extend. The other thing is the USB port makes the car more hitech. It makes me feel safe when driving it on the freeway or congested area. When it comes to gas wise, it is the best.
My experience today buying a used car was exceptional! Kristie was personable, LISTENED to what I wanted and needed, and didn't try to fast talk me into a different car.
by I.canfixthat from Windsor, Colorado
November 6, 2018
I absolutely love my new edge sport! Tons of features including lane keeping assistance and rain sensing wipers, killer sound system, and beautiful black accents on the grill and wheels! I highly recommend owning one!
During a routine oil service, a major leak was found which could have lead to significant damage to the car. Awesome Ford was considerate of my need to have the car repaired by a definitive date because of a previously scheduled trip which could not be cancelled.
All of the staff is very kind and personable. They made my car buying experience better than ever before. They gave me an excellent deal and worked hard with me to get my interest rate to a very very reasonable % . Not only did I get an amazing deal and a car that I really liked I had a great time doing so. I would definitely recommend purchasing your next vehicle here.
My Escape was serviced quickly, as scheduled, received "the works" package, washed and vacuumed. The advisor was very helpful, reminding me of my Service Program benefits, and indicated the rear window wiper blade and the total package expense would come to "zero". Excellent ! Thank you! Jeff B.
Friendly and service was pretty fast. The only thing was I think the price for an oil change is way to much. I also asked about a sample paint to match my car for touch up and they said they don't give those out anymore. I have a honda and I was given one. I paid $40,000 for my car and figured they could've given me some.
Kevin was an amazing representative to work with. From the beginning to how he explained features on the car, no pressure, just calm tone, to patiently waiting 3 weeks while we waffled on our decision. He always responded quickly, understood our unique situation, and our limited ability to get to the dealership. He knew what my criteria was regarding finance/price and features. Trusted his judgement enough to let him pick out our new car, sight unseen, no test drive and put the paperwork together. To top it off, since we couldn't get to the dealership in a timely manner due to our job, he personally delivered the car and paperwork to our place of employment. OUTSTANDING experience. Thank you Kevin, we LOVE the new Ford Escape. Thanks Kevin.... Katie Naylor
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