Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 3, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
Steve is very professional, knowledgeable and easy to work with. No games or gimmicks. We got a great car at a fair price. Steve is an honest and nice person.
I would recommend this dealership, if they have the car you want you will have an easy experience. We were out of there quickly and had all of our questions answered.
I would not feel uncomfortable in letting my mother or sister go here alone. Steve would take care of them
I bought a used Ford Fiesta 2014 from this dealership and the sales person Neli Swadowski was very professional and very helpful! The sales process was very easy and fast and everyone there in the office was great to work with to make this deal happen. I would recommend that everyone wishing to buy a car at Mike Naughton to contact Neli Great job! Thank You!
Eli Swadowski (sales professional at Ford) made leasing a new car a very positive experience ... the paperwork was all in order when I arrived to get the car, which allowed the entire process to be completed within an hour. Eli took the time to go over features of the car as well. It was a pleasure to work with her!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Casey really did an excellent job of helping me find a new car. I???m pretty picky and can be a bit difficult so i do really commend Casey for all of his hard work and will do my best to send some business your way.
Took my Ford F 150 in for work on a couple of recalls and for a grinding noise in the front driver???s side hub. Everything up to this point has been great, recalls were taken care of by the afternoon. Didn???t get the grinding in the IWE taken care of yet as they needed to order parts. I am waiting for the call on the arrival of the parts to get that issue resolved. I worked with Don in the service department and he was great, professional, and easy to work with. so far great experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Was smooth, easy, honest. Satisfied with my new(er) car. :)
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