I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Joe and Mazin did an amazing job in finding me my first car. Joe was able to get me the exact car I wanted within my budget quickly and without any issue. They were able to make things very easy for me and helped answer any questions I had. Great service, great guy, great dealership. Couldn't be happier!!
Craig, Todd, and Don B did an awesome job on my car. A tree branch fell on it so a lot of parts had to be replaced. Now my car looks like nothing ever happened to it! My car was returned on time and clean inside and out, and Craig was available to answer any questions I had. I couldn???t have asked for better service. Thank you!
I had taken my vehicle to another dealership prior to this one. They kept the vehicle for nearly a week and said that couldn't do anything for me. I couldn't have received better service from Suburban Chrysler Jeep. They identified the issue and resolved it completely to my satisfaction. They went the extra mile and checked anything else which could have become an issue. I wish all of my dealings with dealerships were as positive as this one. I will take all of my business to them from this point forward. Cudos.
I Talked with the General Manager at Crest Ford and Sales Manager today. I was confused about the sale pricing My bad these are good People!! :) They helped me get into a Beautiful Nice 2015 Ford Taurus SEL :) I do Love this car it is AWESOME!! :) :)
Mike Wiebelhaus helped me when I turned in my lease and helped me get into
another lease and the vehicle I wanted and the payments. What I like about Mike
and Dorian Ford everyone has the supreme talent of listening and understanding
what the customer wants. They are very courteous, professional and go out of their
way to make sure you are 100% satisfied, weather you’re a first time customer or a long
time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet
you and make sure the service is 100% and will help you them self’s. I have checked
out other dealerships and I go back to Dorian Ford because other dealers cannot compete.
Team Dorian keeps up the awesome job. You are my dealer for life.
The whole process from start to finish was stress free. Richard was a pleasure to deal with. The car was ready when promised and he did an outstanding job explaining and showing the new features of our new Edge.
Bought a 2013 Ford Mystang convertible in an afternoon. Car was priced well - did my research prior to visit Roy is a great salesman - no pressure We got financing through Credit Union One - 72 months - 2.75% interest Wished he disclosed that the convertible boot was missing - pretty costly to replace Had to ask for second OEM key which they are replacing Threw in some touch up paint
Greeted right away in service Lane, very nice customer lounge area w/coffee, work stations, tv. Service staff is very professional, service advisor kept me informed on finish time and reviewed all work completed. Always a pleasure coming to HP
This is our second vehicle we have purchased from Jack Demmer. Cory from Lincoln & Al from Ford are an amazing team. That can be trusted. Well worth the trip from Traverse City Michigan to do our business with them. Thank you
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.