Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined. Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Having used Scarsdale Ford Parts & Service for my 2007 Escape (not bought there), I was pleased to buy my new 2018 Escape there. Though it is not a super-large dealership, they do everything the larger places do, plus a bit more. My salesperson was terrific and knew almost everything about the car. I’m very picky and when I asked if the car needed premium gas, she even double-checked with service people (other dealerships said yes—which it doesn’t). Additionally, they have a lot of loaner cars available, which is helpful for service issues.
The pricing was competitive—and slightly better than I expected. Since I have used heir parts and service on my 2007 Escape, I am already anticipating an easy service situation.
We have always leased or purchased our cars from Park Ford for as long as I can remember. Our salesman, Bob D'Andrea has always been helpful and knowledgeable. He always explains everything we need to know about the new car. Always an excellent experience!!
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
Brad, is not your typical car salesman-- he is one of the most professional, communicative and responsive salesperson I've had the pleasure of working with. Not only does Brad
go above and beyond, but he takes the time to listen, care and understand your situation and needs. Looking forward to doing business
with Brewster Ford again in the future! #GoSeeBrad
Remzi, thanks for show me so much love. Appreciate the fact that you and Sonny took care of the Panno roof so quickly. Sonny, thanks for letting me bring in the truck without an appointment. This is super attention to your Ford customer. Thank s again for this.
Chris is a man of integrity, keeps his word, and has your back! He bends over backwards to meet all of your demands, and does not rest until you are 110% satisfied will all aspects of your sale. City World Ford has the highest selection of Ford Explorers in the Tri-State Area and is extremely competitive. After shopping around, Chris gave me an unbeatable deal, saving me an additional $2,000 off a comparable model as compared with other dealerships. That is a pretty substantial savings. Chris does not play the 'haggle game' with you. He gives you the absolute lowest price upfront.... It was a deal that I simply could not refuse. If you are in the market for a new Ford (especially a Ford Explorer), shop around and do your homework. Then stop into City World Ford, and ONLY SEE --> CHRIS! Mention this review submitted by Mike S. Today, I'm the proud owner of a 2018 Ford Explorer! Kudos to Chris and the friendly staff over at City World Ford!
Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the experience is better than before. Stephanny Perez was quick and efficient. She helped us through all the process and taught us how to navigate the vehicle. Best experience ever. I recommend this dealership.
I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
We worked JC Mejia to purchase a new Firs Edge. JC was very polite, courteous and went out of his way to help us. JC made buying a new car a pleasure and not a stressful event. I highly recommend both JC and Fette Fird
Just bought my second Mini Cooper from this dealer. From the time I walked in till the time I left everything was perfect. The sales associate Spiro Borgris is the best...knowledgeable, patient, caring, and so willing to assist me and make sure that I am totally happy and satisfied with my purchase. He is always spot on with everything. I always tell everyone I know how great Spiro is.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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