My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct.
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best car I've owned
by Susan from Albany, NY
October 22, 2018
This is the first domestic car I've owned in 30 years and boy do I love it. I've had Saab, Mini, Acura, Volvo and none of them compared to my Edge.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Solid purchase for family
by JB1 from Morgantown
December 18, 2018
Room and safety for family. We have two kids both with car seats and there is plenty of room. All wheel drive works in snow (WV winter tested). Plenty of cargo room. Can handle four adults comfortably as well. A bit pricey out of dealership, but hope it lasts to make up for that.
Ive had the 2016 Edge SELa month now and absolutely love it. Theres not much more Id want out of a vehicle. Im a fat xxxxxxx used to getting in and out of a lifted Excursion, but I get in and out just fine, plenty of headroom, comfortable seating, plenty of storage for fishing and camping crap as well as groceries, back seat theres enough room for passengers to be comfortable, drives very well, comfortable ride, plenty of zip to it. Brakes do grab a bit, but you get used to that and adjust your driving style like you would any other vehicle. Im very happy with it, and look forward to the next ten years at least driving it.
In order to SYNCH with my IPhone6, I had to upgrade the SYNCH system in my CMAX. The upgrade worked but also removed all of my presets for SIRIUS. I was not warned of this. I feel that the upgrade could save the presets and reset them after upgrading the software. WARNING: If your car is not under warranty, the software upgrade costs $105.
Full size features in a mid size SUV
by SWalker3 from Gulfport, Mississippi
November 13, 2018
We needed a roomier ride but the new Rav 4s didn’t seem as comfortable as our 2011 rav 4. We weren’t ready for a highlander so this Ford Edge met our short term (and possibly longer) needs
by Bobby and Betty Corbitt UNC fans from Raleigh North Carolina
May 8, 2018
I have bought many cars from Ron. He is very conscientious knows his product. Takes this time going over the vehicle and make sure that all questions are answered. Very patient person great attitude. Every time I talk to him he will ask me how my wife is doing and how our sons are doing. I feel like we have a personal relationship with Ron. Capital Ford all of feel real proud of having this gentleman working for them. He is very honest and has great integrity. He works hard for his company and his customers. I hope he gets recognized from this review. If you're looking to buy a car ask for Ron he is in the new car Department
by Deke from Troy, MI
November 5, 2018
This review is for a 2016 Edge Titanium v6. I had a loaner 4cyl turbo earlier in the year and found the power lacking. The v6 provides plenty of power off the line and in highway passing situations. It is EXTREMELY quiet. It handles well, much like the Fusion which shares this platform. The interior is very nice -- Sync 3 is a marked improvement over the previous iteration. I was very impressed by the amount of storage for front passengers. Note: my previous vehicle was an Expedition. The only knock: I hate the trend of increasingly high door sills. My vehicle has the BLIS system. I would not by an Edge without this as visibility is no where near that of the Expedition. Also, I'm not a fan of the rear lights. They look like someone gave the truck a wedgie.
I am a victim who lost their two year old Ford Escape. I searched using the Allstate Insurance buying program which brought me to Crossroads Ford. I wanted a sun roof and sand interior again. Thank you Crossroads Ford for making my buying experience even five states away a pleasure. Thank you for your patience. Ask for Steve Schmidt he is a great sales person. God Bless all at Crossroads Ford
MLX to Edge... Still a happy camper
by Pelican from Daytona Beach, FL
October 31, 2018
Cannot say enough about the Edge SEL.
Style, performance, comfort, reliability all wonderful.
Turbo 4 performance has been great and EFFICIENT.
Absolutely love all the cargo room.
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