I had Eddy Frances for a sales person. I have bought a lot of cars over the years and he was the best one I have ever had. He was great friendly, funny fast and efficient . I would buy a car from him again.
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
Solid purchase for family
by JB1 from Morgantown
December 18, 2018
Room and safety for family. We have two kids both with car seats and there is plenty of room. All wheel drive works in snow (WV winter tested). Plenty of cargo room. Can handle four adults comfortably as well. A bit pricey out of dealership, but hope it lasts to make up for that.
Steven Freeman represent Walls Ford Extremely well. There are 2 Ford dealers within a few miles from me. I drive the extra 40 miles because Steven is a consummate professional!
Id buy another one in a heart beat if I had to
by Ray from Portland Oregon
November 21, 2018
Ive had the 2016 Edge SELa month now and absolutely love it. Theres not much more Id want out of a vehicle. Im a fat xxxxxxx used to getting in and out of a lifted Excursion, but I get in and out just fine, plenty of headroom, comfortable seating, plenty of storage for fishing and camping crap as well as groceries, back seat theres enough room for passengers to be comfortable, drives very well, comfortable ride, plenty of zip to it. Brakes do grab a bit, but you get used to that and adjust your driving style like you would any other vehicle. Im very happy with it, and look forward to the next ten years at least driving it.
David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision. They are lucky to have such a caring salesperson like David
Very comfortable ride
by Koley from Comstock Park
November 16, 2018
This Ford Edge is a very nice right with great features. I love the Magnetic Gray color with the black interior. Best vehicle I have purchased.
The buying process was very smooth. Sales department is approachable. The service Manager could use more training this would lower the amount of drama when dealing with problems. The over all manager was awesome.
by Deke from Troy, MI
November 5, 2018
This review is for a 2016 Edge Titanium v6. I had a loaner 4cyl turbo earlier in the year and found the power lacking. The v6 provides plenty of power off the line and in highway passing situations. It is EXTREMELY quiet. It handles well, much like the Fusion which shares this platform. The interior is very nice -- Sync 3 is a marked improvement over the previous iteration. I was very impressed by the amount of storage for front passengers. Note: my previous vehicle was an Expedition. The only knock: I hate the trend of increasingly high door sills. My vehicle has the BLIS system. I would not by an Edge without this as visibility is no where near that of the Expedition. Also, I'm not a fan of the rear lights. They look like someone gave the truck a wedgie.
It helped that I work with the brother of one of the sales team (Mark Weatherby) so I dealt with him most of the time. When I got there the car I had looked at on-line was all ready for me to test drive. When I decided to purchase the car the process was very easy. The longest time I had to wait was about 45 minutes while the credit check was performed. Once that was complete it was straight-forward for the final paperwork and I was able to drive the car off the lot. Total time from arrival to leaving was 2.5 hours. BUT, I knew what I wanted and didn't have to search and test drive multiple cars. I have already recommended Portsmouth Used Car Center to a friend of mine who lives in New Hampshire.
MLX to Edge... Still a happy camper
by Pelican from Daytona Beach, FL
October 31, 2018
Cannot say enough about the Edge SEL.
Style, performance, comfort, reliability all wonderful.
Turbo 4 performance has been great and EFFICIENT.
Absolutely love all the cargo room.
I visited Portsmouth Used Car Superstore with a car in mind I found on Cars.com. Mark Caspar immediately greeted me and made the process perfect in every way...relaxed, comfortable, and efficient!
Best car I've owned
by Susan from Albany, NY
October 22, 2018
This is the first domestic car I've owned in 30 years and boy do I love it. I've had Saab, Mini, Acura, Volvo and none of them compared to my Edge.
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