I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
They asked US what WE wanted and OUR budget. Then they pulled each car up to us while we waited in the showroom. No pressures. No price haggling. Superstore inventory on their massive lot. No experience in repair rating so average given. Overall 4 stars due to no one being perfect. They came very close. We will recommend Velocity to anyone needing a near new vehicle.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
I'm from California and Asay had the Range Rover I had been searching for. I was heading back home the next day and everyone bent over backwards to get me home ASAP with my new car. They came down on a Sunday so I could test drive it and get all the paperwork done. I test drove and bought the car and was in and out all in 50 mins. That is the experience everyone should have when buying a car.
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
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