My husband & I have been a loyal customer at Otis Ford for over 25 years. If it wasn't for Mark Layburn we would have tried a different style/make car. But Mark is an outstanding sales rep who goes beyond the call of duty for his clients. I have friends and family who also use Mark and feel the same way. He makes us feel like family and we trust him completely. As long as Mark is working at Otis Ford we will be customers. You are the best!
From the moment we walked in, we were very pleased! No pressure, answers to any question we could ask, and friendly environment made for the perfect purchase. The gentleman who helped us (Joe) was great, the selection was phenomenal, and the prices were wholesale! Hertz's Maintenance is spot on the vehicles are like new!
We can't possibly convey in words how good this place is....
Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Ford of Branford had what I wanted at an amazing price. Seriously, 3-6 grand cheaper than the other dealers in the area. Chris Lonergan was a stellar sales guy, friendly, knowledgeable and without any of the 'car salesman' stereotype we all know. Even though I had to buy (my old truck died as I pulled into the dealership) I never felt pressured to commit to buying anything, and all the options were laid out clearly. When it came time to work out financing Chris Prevosk did an excellent job finding a good deal for me, and explaining all the options. There was no pressure for any of the usual upsells, and he got me out quickly and efficiently. That said, even though he worked quickly, I never felt rushed.
In about a year, when it comes time for my 10k mile service, I plan on making the drive to Branford, even though there are several dealers closer to where I live.
I went in to get a new lease unsure of what i wanted, Bobby worked with me and got me into a new Ford Escape that i love, he patiently spent alot of time going over multiple different options until i found the one i absolutely loved, i would highly recommend if you are looking for a new car to go through this dealership they are wonderful
Good service, despite being very busy they took the time to get me back on the road.
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