This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
They are very understanding of your finances and they work with you. They keep you in touch throughout the whole process. I bought a car from them and I love in another state. They took the time to bring it to me in Georgia instead of me having to take time out of my schedule to come get it. I would absolutely recommend these guys to everyone.
No hassle, great knowledge of cars from car saleman and helpful to our need in price and payments towards our purchase, this sale was the best sale I ever received from a car salesman in years , very impressive , thank you ANTHONY for the sale and thank you Nicholas for the dealing and paperwork you completed for me , my wife and family , we really appreciate it !! 👍?
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
In order to SYNCH with my IPhone6, I had to upgrade the SYNCH system in my CMAX. The upgrade worked but also removed all of my presets for SIRIUS. I was not warned of this. I feel that the upgrade could save the presets and reset them after upgrading the software. WARNING: If your car is not under warranty, the software upgrade costs $105.
Brockie was so nice and patient. The finance and store manager were both very knowledgeable as well! If you need a car I’d recommend you go here!! They are amazing!!
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