I have purchased two new cars from this dealership--a 2008 Ford Focus and a 2013 Ford Focus. I am not a huge Ford fan...more of a Honda person...however, the service I get here is so good and so different from the service that I get at the horrible mega-dealerships nearby that I literally chose a Focus over a Civic so I could purchase a vehicle here. The fact that I get free state inspection for the life of my vehicle is fantastic and convenient, and even though I was purchasing one of the least expensive cars on the lot each time, I was given thorough and courteous service. The sales person helped me with issues that I was having with my trade-in in an honest and straightforward way. Having a smaller, more personal car-buying experience right in my hometown is so unusual these days, and the amount of stress and headaches I avoided by shopping here was certainly welcome.
Didn't have an appointment but woke up with a tire that was flat. I filled it with air and drove to the dealer. Didn't have an appointment but they took it in and repaired the tire and took care of sn oil change and other recommended sarrvice
Stopped in to discuss a used vehicle found on a car shopping site. Barry the sales person spoke to me immediately, we discussed the vehicle I was shopping. He gave me a printout I requested, and let me be on my way quickly with just the right amount of salesmanship. Haven't purchased, but I would expect the same level of professionalism in completing a sale.
I came to Hertz, because my sister said she just purchased a car at a good price. I was skeptical at first, because of my credit, but I took a chance anyway. Loreal J. was great she contacted me regarding my application and then she said she would work on my application and once approved I could come in and take a look at the cars. I would definitely recommend Hertz and Loreal J. she worked with me and found me a car that was in my budget. I found a really nice 2015 Nissan Sentra that was in my budget, and it included the warranty and tire coverage. I really made out great! Loreal J. always answers my texts and questions in a timely fashion. I definitely recommend Hertz.
I have leased and purchased about 4 cars from this dealership. Highly recommended! Service is always a plus! I love the drop off and the excellent service to your door. The driver is always pleasant! Definately recommend!
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
I recommend Arrow Motors because they are the best car dealership in Philly! Marc was very friendly and courteous. Marc and Mike helped me find the car of my dreams. Marc was knowledgeable about different cars. They even gave me new tires and a gas grill!
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