My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Reliable and Comfortable
by RevR from Chattanooga TN
December 26, 2018
This car has met all our needs. Comfortable ride over long distance trip, plenty of room for cargo and/it additional passengers. Great for personal electronics front and back and plenty of safety features.
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
Spacious, quiet, easy handling, stylish
by alahoney from Alapaha, GA
January 5, 2019
Had an Escape previously and like the Edge better. It is roomier, the seats are more comfortable and it is easier handling. Enjoy it very much.
Salesperson was very helpful and friendly. Thought I knew what I wanted but Allen listened and after showing what had been thinking I was interested in , led me to just the perfect vehicle . The sales staff were helpful and explained paperwork to me. Thanks again! Was a very enjoyable experience.
Very Poor Dashboard Visibility
by Budley43 from Wildwood, FL
December 23, 2018
The dashboard is almost invisible during the day as it is very dark and can't be lighted. Dealer refused to do any thing about my concerns: The dealer was Key Scales Ford in Leesburg, FL
Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
Brought my mustang in for an oil change and check up, ended up needing 4 new tires. Mike helped me choose a great set of tires for a great price, he worked with me to make sure the timing was spot on and I was able to get back into my car before the end of the day. Extremely professional and helpful.. I plan to go back to Mike for all my service needs in the future.
It's a great car
by Cynthia from Kathleen
January 10, 2019
This car met all my needs. Its smooth driving and its easy to get in and out. I love the heater seats. My love riding in the car with me and also my grandchildren's.
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
Sweet car to own
by James Edwards from Riverside, Mo
December 21, 2018
The Edge has a good ride and the way the interior is layed out everything is right at your finger tips. The cold weather package is a must.
Always greeted with a smile by Matt Hackney. Very professional and knowledgeable.
New car 1300 miles so can't comment to reliability
by GAB from Taylors, SC
December 19, 2018
very roomy, looks good, drives good, wings on hood obstruct vision some, no big issue. Problem is ride is noisy and rough like tires are stiff. This also creates minor dash, door. window vibration noise even though minor, still annoying. My 2005 suv with good tires does not do this. I have researched and found the prelli tires I have are much cheaper than Michelin which would give a better ride comfort.
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly and efficiently. My car was completed in the time frame he mentioned. Thank you
Don Kraus was the service adviser that handled my work order and he did an excellent job. He was knowledgeable and courteous; he kept me informed on the progress of the job and offered a rental car when it was determined that the job would take over a day to complete. My car has been running great since I brought it in and that's much appreciated!
Was looking to add a new truck to my business, knew what I wanted & sent my requests out. After talking to what seemed like 50 dealers, I gave up & passed along the search to my dad. He called Bommarito, got Chris on the phone & within hours we were driving away with a new truck. What an easy process when salesperson shoots ya straight. Go see Chris, he makes buying a new vehicle manageable.
My wife put in a lead and less than 5 minutes later she called me at work and said its waiting out front for us lets go check it out! So we get up to Bommarito and it was sitting backed in right up front. We drove it , loved it and when we sat down with Justin he had all his ducks in a row from the Carfax to the bank value of the vehicle so we didnt have to do the back and fourth thing. Financed it and were in and out in less than an hour.
Chris in sales and Rob in financing were very good and helpful. There was no pressure and we had a great car buying experience! Would reccomend.
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