I was suspicious of the battery when the car was completely dead, and charging and jumping didn't help, but wasn't sure if something else in the electrical system might be involved. I had the car towed to Manley's Wednesday afternoon, they had a maintenance slot open on Friday afternoon, but the service department called at 9:00 Thursday morning and said it was done! Now that's great service! Thanks so much!
Thank you for a great overall experience! We bought a new Hyundai Tucson and Jenn, Tom and Brian were all professional, personable and helpful! We love our new car and would recommend Brian Bemis to anyone.
We had fantastic service from Moe Thomas who really helped us with our needs/wants in picking out my little Pearl of a,Ford Escape that was a used gem. He was kind, caring, fun and made our buying so helpful and enjoyable. Also, Brian Shewalter really helped meet our needs for financing and payments to make it affordable. Thanks Guys!
I recently had my 1999 Ford F250 winterized and serviced at Brian Bemis Ford in Sycamore Illinois. My truck is like brand new and its all because Jake Johnson and his staff. Thank you Jake keep up the good work
I called, showed up 10 minutes later and they got me in immediately. They went over recommendations, and finished up. I appreciate quick service, since I never know my schedule. Thank you for being open on a Saturday and excelling at customer service! I will definitely be back!!
Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
Bill Schultz and James Cronin were top notch people to work with. I was treated with a great level of respect and the buying process was very easy!! I would definitely recommend Bill and James to any of my family or friends when looking for a vehicle. Hats off to these great guys!!
After waiting 5 weeks for a new F-150 at another local Ford dealer, I was let down by empty promises and poor customer service. The guys at Bull Valley Ford rescued me with a great deal and no BS! Special thanks to Jose and Alex for treating me right before I ever even set foot in their dealership. These gentlemen provided me with everything I requested and more. Thanks again guys!
Cesar was incredibly helpful and helped us find a car that was exactly what we were looking for. He answered all our questions and never pressured us into making a purchase. We???re very grateful that he was there to walk us through the process, from finding a car in our price range to financing. We???re also incredibly grateful for Larry the legend, for offering his assistance and humor. We???re beyond happy with our new car and so appreciative for the people at Bull Valley. Would most definitely recommend to anyone looking for a new car.
Pellumb had made the experience one I won???t forget! So helpful! If I???m ever buying a car, it???s from him! He made me feel comfortable and wanted me to make the best choice for me. Tyler was also helpful during the visit.
Can't say enough about Mike and the excellent buying experience he and the entire Bull Valley team provided. They took all the stress out of the process and made the entire purchase a comfortable experience. First class dealership and people.
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
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