Excellent service; Got exactly what I was promised without the tricks. Definitely recommend Alexander because you get what you ask for rather than the typical dealer tricks. I came from Tuscaloosa to buy here and will do again for my next purchase. Thank you for making the car buying experience pleasant.
This is our 2nd car from the folks at Alexander. We first had a Mazda and this time we went with a Ford. Chris and Steven are very down to earth people who treat others how they want to be treated. There was no high pressure- just good info and good prices. They really do mean it when they say there are no dealer add-on costs. Just tax and title. I would highly recommend this group to anyone.
Chris Brannon and the guys at Alexander Ford was a great sales team. No hassle buying and very straight forward. Went to look at used trucks but came away with a new F150. Chris had sold a truck to a friend the week before and he referred me to Chris. Would definitely recommend them to anyone looking. Would recommend Chris Brannon be the saleman to ask for.
I had a wonderful experience getting my new car with Chad Tidwell. He found me just what I was wanting at a great price. Since buying my car, he has always helped me out with any questions I have had. Will definitely go back to see Chad when I am ready for another one.
My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should give them a chance! I want to give a huge Thank You to Chad Tidwell for all of the hard work and effort that he has put into finding me this truck!! Chad is a GREAT Sales Representative he is not like most. He truly cares about his customers and does everything he can to make them happy! My experience with Valley Ford on this new purchase has been GREAT! I Highly Recommend Valley Ford to everyone!
Our car buying experiemcw was quick and seamless, as far as buying a car goes. The facilities are a bit on the "dated" side, hence the three stars. The building is clean and the sales people are fantastic. We will be going back so my son can have a tutorial with Anthony about all of the bells and whistles on his car. Overall, very happy with our experience at your store.
Sorry this couldn't be better, but the deal didn't work out. Mitch's staff - Patrick and Zach were first rate. Very courteous and professional and try as they might, we just could get to the number I wanted. Great vehicles and good people, we just couldn't make it happen. I was referred by a friend who told me Mitch could take care of me and he took his best shot, but they told me we were just too far apart. It's worth the time to go by and see these fellas. Maybe you will have better luck than I did.
This was the 3rd and final dealership we visited to purchase a used car. At the first two dealerships, we made offers, negotiated, and could not agree with the manager on a fair price. They both said they could not reduce the price. Several days later both called to say that they had changed their minds. We were displeased with how they conducted their negotiations and decided to keep looking. I found a similar car listed at cars.com from Valley Ford. We drove 1.5 hours to Oneonta. It was worth it. The receptionist was friendly and Chad was helpful. I was very pleased with the quality and price of this vehicle as compared to the others that I had seen in person and online at other dealers. The manager responded promptly to my offer. While there was some negotiation, I did not feel like they were playing games with us. We felt like Chad and Mr. Sumpter acted attentively, kindly, and honestly with us. We were happy to purchase the vehicle at Valley Ford. We will return to Valley Ford when we need another vehicle.
My husband and I recently visited Jerry Damson, Arab on Saturday and had amazing help by Bud Dorris. He helped us get the used car that we wanted and provided awesome service. We are from Huntsville, but I would strongly recommend him for any car sales in the area and surrounding areas. You will not be disappointed, goes above and beyond! Thank you for all your help Bud!
Found an Expedition I was interested in on Cars.com from this dealer. I sent an email and received a response within 30 minutes to my request and scheduled to come look at the vehicle. A short trip from Birmingham and I left with a good vehicle at a fair price with no pressure or haggling. Would recommend my salesman Chris to anyone looking for a vehicle.
We had a great experience at Valley Ford! I found the exact vehicle I had been looking for and even though it wasn't a Ford, they were sure to address any concerns we had quickly and efficiently. Chad Tidwell was a great salesman and went out of his way to be helpful and make sure we were pleased. Everyone was very polite and accommodating! We had a great experience here and I'm loving my new ride! Thanks Chad and Valley Ford!
I had been searching for quite a while for a good buy on a used truck. Found the one I wanted on cars.com and called the dealer. My salesman was Chris Brannon. Very easy folks to deal with. We were able to agree to the purchase price as well as terms. I have purchased more vehicles that I care to remember. As a Quality Service Representative for quite a number of years I can tell quality people simply by a phone conversation. My dealings with Chris and Steven Smith was even more pleasant and as easy as I have ever experienced. I actually have the Ford F150 that I had been dreaming about and trying to find for quite a while. I can tell you, these are good people. Wish I lived close enough to have them service my truck because I am confident they would give excellent service. To say I would recommend Alexander Automotive Group is an understatement. If you are looking for a vehicle, I think you should START with Alexander. I did and I live 4 hours away. Happy, Happy, Happy. :) Thank you Chris and Steven for such a pleasant buying experience.
The Gilbreaths: Love our New Ford Explorer XLT !!!
by Bamaboy from Mentone, Al.
April 5, 2018
Excellent Place to buy a new or used car, Staff is very friendly and Knowledgeable, Facility is very Nice and No pressure sales staff made buying more pleasant. Willing to work with you to get you the best price for your money, Highly Recommend! A+ All around!!!
This was the first time as a woman to buy a car without help I went to get me a car. The saleman was so nice and never pressured me. He was nice and really helped me. He listened to what I was looking for and showed me only what I was wanting. They gave me a great rebate and a good price for my trade in. The whole deal Was so pleasant. Thank you Chris Brannon for all you did.I love my new ride!!!!!
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