Service was great! Very accommodating! I called ahead of time and service was super quick. Matthew was so friendly and I look forward to working with him again! He also told me I had a cute baby, which was really sweet!
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
Customer service is top notch! Steve Harrison is my go to guy. Any time I need service, Steve is always accommodating. Very little wait time, whether my visit is for service, new tires, or a simple oil change. I also had body work done and was totally satisfied. The cost is very reasonable, regardless of the type of service.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
Thay took time to answer all questions and was detailed Thay showed me the truck I wanted and not what thay wanted. It about 40 miles one-way to the dealership and I would definitely drive the extra miles for the service I received Great pepolehope to buy my next truck there also
AWESOME PEOPLE!!!, "A DIFFERENT KIND OF DEALER" TRUE TO THEI
by JPGonzalez from DealerRater.com
December 4, 2018
I love this people, they are very profesional, friendly and helpful. Yesterday Mitch Dotson helped me get a new car with great payment, interest rate and bank. I' m soooo happy with my new car. Thank you Mitch and rest of the Bill Estes staff of Northfield in Brownsburg. You Guys ROCK!!!!
Friendly, no pressure. Felt like Chris was listening to me and providing me with info and suggestions that fit my needs. Best car buying experience I've had so far ... new or used. Thank you to all the staff at Bill Estes Ford of Browsburg
They worked very hard to get us into a car thank you
by Crystal18 from DealerRater.com
December 5, 2018
Amazing work the only thing I wish this car had was wear I can move petals and it remember our setting. Thank u if you can figure out why we didn't get the petals that move and the seat that memory because the one we were shown had the petals that move and seat memory.
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Ron Goode was the salesman we talked to. He was extremely helpful and answered all of our queries honestly. We have a average credit so I didn’t think we would get approved but Ron and Peter never gave up and we walked out with a new Hyundai Elontra. We couldn’t be more excited. If your looking for a new or even a new car Ray Skillman is the place to stop.
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