Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
As always everyone at Sewell was so considerate and professional. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. I would highly recommended Sewell to all of my friends.
Reliable and Comfortable
by RevR from Chattanooga TN
December 26, 2018
This car has met all our needs. Comfortable ride over long distance trip, plenty of room for cargo and/it additional passengers. Great for personal electronics front and back and plenty of safety features.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
There was confusion on my part regarding the extended service contracts that I had purchased along with my new Ford Escape. Suzanne did a wonderful job of solving the problem for me and I am now happy with my purchase. There is no way to delete or edit my previous review dated 6/30/18 and it somehow got put in twice. Sorry about that.
Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put car dealerships in the same boat with shyster lawyers. Eddie Laguana and Bubba Smith were both helpful, courteous and professional. If all the Five Stars sales force reflects their example then Five Star is the premier dealership in Texas. Being 78 yrs old I don't know if I will be buying any more cars but if I do Five Star, Eddie and Bubba will be my first choice !!!
Spacious, quiet, easy handling, stylish
by alahoney from Alapaha, GA
January 5, 2019
Had an Escape previously and like the Edge better. It is roomier, the seats are more comfortable and it is easier handling. Enjoy it very much.
From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us informed from start to finish. Mike Huntzinger the Sales Manager assigned to us is a true friend and help us out having everything started by the time our vehicle arrived at the dealership and to David Hill in finance getting us in and out quickly. Friendly, down home experience as they always put the customer first. Thank you so much as I truly love my new Edge.
Happy about my 2018 Ford Edge!
by HAPPY from Cincinnati OH
December 26, 2018
Feeling excited about my 2018 Ford Edge! Fair price and all features and options that I was hoping for. Recommend this car for anyone looking for some luxury in a cross-over vehicle.
Our Sales Rep. Sam Limo was fantastic. He made the whole process so easy and stress free. I drove away in a great vehicle and couldn't be happier. I would recommend him and Five Star to anyone looking to purchase a vehicle. They were great!!!
Best car ever
by andynj from randolph, nj
December 24, 2018
Love it meets all my needs. Has everything my wife wanted in a gorgeous looking car. I would highly recommend it to everyone near and far
My Service began on the internet and ended up in the dealership. Quick and friendly correspondence made the process easy and fair. Thanks to Sam for getting us the truck we had been looking for. We will most certainly be back.
Very Poor Dashboard Visibility
by Budley43 from Wildwood, FL
December 23, 2018
The dashboard is almost invisible during the day as it is very dark and can't be lighted. Dealer refused to do any thing about my concerns: The dealer was Key Scales Ford in Leesburg, FL
A fun, eciting and easy way to purchase a vehilce.
by Dlutringer from DealerRater.com
December 3, 2018
After having a very bad experience with Grand Prairie Ford, I reluctantly went to try the process again. Luckily, I choose the right dealership this time. Tony Mellado is the best. He and Justin Allerheiligen went out of their way to get me the truck I wanted. They worked hard to get us out of there as quick as possible. We had an awesome and easy experience of purchasing a truck from Five Star Ford NRH. I highly recommend everyone to go to them for their next vehicle purchase. Ask for Tony Mellado, you won't regret it. Awesome job to a great staff. Other dealerships should strive to meet Five Star Ford NRH's excellence and professionalism.
Sweet car to own
by James Edwards from Riverside, Mo
December 21, 2018
The Edge has a good ride and the way the interior is layed out everything is right at your finger tips. The cold weather package is a must.
Jim Fairweather was outstanding helping in our purchase
by Fivestarfordfan from DealerRater.com
December 3, 2018
Have bought vehicles at several DFW dealers in the past, but Jim and 5 Star was the best by far. No pressure from anyone at dealer, just focused on making sure we had all the relevant information we needed to decide. I would highly recommend 5 Star Ford in NRH and Jim Fairweather for help in making your next purchase.
New car 1300 miles so can't comment to reliability
by GAB from Taylors, SC
December 19, 2018
very roomy, looks good, drives good, wings on hood obstruct vision some, no big issue. Problem is ride is noisy and rough like tires are stiff. This also creates minor dash, door. window vibration noise even though minor, still annoying. My 2005 suv with good tires does not do this. I have researched and found the prelli tires I have are much cheaper than Michelin which would give a better ride comfort.
Easy to work with, did not feel pressured to make a decision
by jkohley from DealerRater.com
December 2, 2018
The overall experience was good. The dealer didn't have the vehicle I wanted with all the specs on site so had to bring one in. The only hiccup was timing. I was told the vehicle would be in on Monday by around noon, this did not happen. It ended up coming in at 7pm which was too late for me to come and deal with finance etc. I also did not want to view car in the dark and had to get up the next day for work at 4 am. I had to put off purchase until Thursday of that week. Kelly, Travis, and Joe all did their jobs well. I have no other complaints.
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