I drove over 300 miles to buy a vehicle, (and we have a lot here in D.C.!!), and I can tell you, it was well worth the drive!! They do exactly what they say they will, and don’t play any of those, “Dealer games!”! Great dealership/GREAT PEOPLE!! They have a Customer For Life in me!!
I just purchased my 4th vehicle from Candice Vanore and I would highly recommend anyone that is looking for a vehicle to give her a call. She always goes above and beyond to make sure that her customers are taken care of!! I love my new Escape AKA SHADOW!!! Kepp kicking butt Candice!!
Service was fine..Called 2xs to get it serviced before I actually got it in..told the service dept was booked up..I needed to make appointment..my schedule didn't allow me to do that cause I wasn't on a set schedule..the younger guy that answered the last call was very pleasant and got me in..many thanks
I have a very difficult schedule to work around and therefore require a lot of electronic communication (vs coming into the dealership). Mr. Julian London was the recepient of my initial electronic communication, and we could not be more thankful! He is incredibly responsive, very respectful, knowledgeable, and customer focused! We stopped by the dealership to look at a car, and it ended up not being exactly what we were looking for, so instead of giving up (like many dealerships would), he kept working with us and the end result - a much nicer car than we ever thought we could be in for the payment we were looking for - so we are ecstatic with our Lincoln MKX! We also had the pleasure of meeting Scott who was very genuine and ensured our visit met our expectations - which it far surpassed! Again, we could not be more happy and excited about how easy this car buying process was, and the car we drove away in! Will definitely be back when it’s time to upgrade our other car and would recommend to anyone looking for a vehicle!
I walked in put my keys on the counter and told the man oil/ tires/ state inspection. The service manager looked up, smiled and introduced himself to me! It just got better from there and I love the attention to customer service!
The salespeople did not jump all over me, the manager was engaging and the owner, Mr Cooper, was fantastic!
I'm a latecomer to Welford Harris because my dealership went out of business. They have been extremely helpful in helping me take care of my vehicle. The staff is friendly and courteous and knowledgeable.
The entire staff was great. I bought a used truck from Zan after shopping around at multiple dealers. The price on the truck was the lowest of any other dealers with similar vehicles. I've had it for several months now, and it's the best vehicle purchase that I've ever made. It was worth the drive from Fuquay Varina.
Although I did not buy my F150 at this time, this was only for service. I did buy it from them a year ago. Their service and my customer satisfaction has been exceptional.
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