The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Cavalier Ford in Greenbrier continues to exceed my expectations.
We had the pleasure to work with David Ponder he was extremely knowledgeable without being pushy.
It was a very smooth process from start to finish.
Our family loves Ford and Ford products. We highly recommend stopping in to see Mr. Ponder and the rest of the Cavalier team.
Had a very satisfying experience working with David Ponder at Cavalier Ford Lincoln. He was very experience and willing to work out the best deal possible, also showed great patients, and knowledge about all features of a Ford Fusion I was interested in buying, Kudos David, keep up the good work.
What a great experience. I worked with Richard Sinclair and he had the vehicle I was interested in waiting for me when I arrived . I took for a test drive and showed the ford F-150 to my wife ,I returned to the dealership, and parked. Richard had an offer already waiting . I reviewed the offer, accepted it. Everyone after Richard was just as efficient. This is my third vehicle from Cavalier. I highly recommend this dealership and Richard Sinclair. Thanks for the great experience.
What an outstanding experience! I went in looking for a new F150 and that is exactly what they left with. Rich Hamilton listened and made the process very easy. I would recommend Cavalier to anyone. I have bought a lot of vehicles in my life and this was truly a great experience. Thank you!!
I usually have a wonderful experience with Bowditch. For the positives, Al, our service rep who is head of the Blue Team is always a pleasure to work with. Also the mechanics always do an excellent job on our vehicles. However your new process of not being able to speak directly to our service representative lacks customer service. I had to call back twice to have someone return my call and then it was someone who has no idea who we are or what we need. Finally once she gave a message to our service rep he was very accommodating as always and I was able to have the problem resolved. Our service rep and mechanics deserve a 10, however your process does not. We have been clients at this dealership well over 40 years and my concern is that once the people who we have always had excellent relationships with are gone we feel our service and purchasing experiences will be lacking.
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