This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle. Thank you for the extraordinary customer service.
Brad, is not your typical car salesman-- he is one of the most professional, communicative and responsive salesperson I've had the pleasure of working with. Not only does Brad
go above and beyond, but he takes the time to listen, care and understand your situation and needs. Looking forward to doing business
with Brewster Ford again in the future! #GoSeeBrad
Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Best dealer experience we have had in 40 years. Mike Talarico was helpful and a pleasure to deal with. Cindy B. , the finance manager, is a force of nature. It was surreal watching her speed and efficiency in arranging the registration transfer, title transfer and insurance transfer at 5:00 on a Saturday. I wish Shaker had stores in the Hartford area.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
We recently bought a Ford Escape and the whole experience was fantastic. It was a seamless experience, the best I’ve ever had at a car dealership. I would highly recommend this dealership to anyone looking for a new car.
Walked in and asked to test drive 2 cars without appointment. Cars were quickly brought out for inspection. Salesman was very knowledgable. Decided on a vehicle and negotiated the price. Was able to drive away with the car that evening. Very professional and easy to deal with.
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
Friendly is the BEST Ford dealer in the Hudson Valley and the only one I will go to, after horrible experiences with others. They are welcoming, honest, and really strive to make you happy. They get to know their customers so they can accommodate them accordingly. Stephen and Bobby are great go see them when you can!
I asked 3 dealers for Internet pricing on a 2014 Ford Escape. Bob Thomas Ford had the best price, responded quickly and had an excellent follow up process. The overall buying experience was hassle-free.
Our lease was up on our 2015 escape, so we needed to find a new vehicle. The process at Friendly Ford was very satisfying. In particular our salesperson Stephen McLaughlin was very knowledgeable and easy to work with.
I live an hour and 20 minutes away and I'm glad I made the trip. I was shopping for a new Ford F150 for a while and I was disappointed with the dealerships closer to home. At Friendly Ford, I found better selection, better deals and friendly and helpful Staff. I'm very happy with my purchase and the way I was treated at Friendly Ford.
The salesperson who worked with me was Kharhy Ghee (his name is not available in the drop down below).
My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
Daniel Janus was our sales rep and was extremely helpful with information, answered our questions and helped make the process easy. He also followed through and found the second key and the code for the door. I was so pleased that he called back on Monday morning like he said he would with the information we needed. Would go back again.
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