Had such a good experience looking for a used vehicle for my daughter. Visited multiple dealerships around the area and none of them listened to my wishlist the way Encinitas Ford did. I saw some negative reviews when I went to post this and I can fully say I disagree with them. They probably changed their process because the experience was 10/10.
Excellent service! Everyone seem to be nice and team players. Very helpful and answered my questions. They made sure we didn???t need anything while waiting for paper work. A big Thank You to Robert he was awesome!
I came looking to test drive a car that I found on the internet. Even though the staff seemed to be a little short handed I was helped in a timely manner. We were able to test drive and sit down with the salesperson and get the process started right away. Overal a very pleasurable experience
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
My salesman worked with me to ensure i received the car i wanted For years. His salemae approach was not pushy and didn???t try to talk me into another deal I didn???t like. I would refer any of my friiend or family to him.
I felt very valued as a customer. All my needs were met. Derrell is very knowledgeable. He listened to me attentively and answered my questions. We test drove many vehicles until I was satisfied. He was very amicable and easy to talk to. I felt like I could trust him. I believe this is the most important quality to have as a Salesmen. I really appreciate all the effort and time he spent helping me understand the value of each car I was interested in.
This was the smoothest car buying experience to date. All the staff were so friendly and truly had my best interest at hand. I was greeted and cared for in a none pushy way. Jen was fantastic and knowledgeable and their GM Josh was so kind and patient. I feel grateful and blessed for the opportunity to work with such a great team at Mossy Ford!
I felt a real connection with the mossy team! I test drove the same vehicle 4 times and no pressure each time to buy! Jennifer and Fernando worked out the best deal and made the transition from my older vehicle to the new one seamless! I will be taking my new truck there for service now too!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I had an appt at 10am and service dept was great because they are trying to finish service faster. Greatly appreciated.
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