Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 3, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Outstanding customer service!Best Nova Ford dealer
by High School Teacher from Oak Hill, VA
August 4, 2018
Outstanding customer service...left Ford brand 11 years ago after awful experience with the other large Northern Virginia Ford dealer.
Professional & personal interactions, nice attention to detail in work, car spotless when returned
I am very happy that I purchased my Ford Edge from Koons Sterling! The entire process was very smooth and easy! They made everything about the process of buying enjoyable. The service department is incredible too! They did an excellent job servicing my vehicle! I am extremely happy with the entire buying process and the service!
This is the ONLY service department that touches my GT for all the right reasons. The service advisors are simply wonderful. They keep me updated on repair status and any change in costs or time involved. I am especially partial to Allen Schindler as he has helped me for over 20 years. The mechanics are all awesome, however, I have my favorite. I've sent people to this dealership, and I've always been thanked as these guys fixed things other service departments were unable to. I have a totally clear conscience in recommended Koons Sterling Ford for any service needs.
Purchased a new Lincoln MKZ yesterday, the salesman, Narh Caternor was awesome. He explained the difference between three models of Lincolns, which helped me choice right one for me. I came to Koons, Silver Spring after visiting dealerships much closer to me on more than one occasion. I highly recommend them to anyone.
We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
We have purchased 3 trucks in the last 3 years from Billy Mensh. All were purchased over the phone with no pressure and at the best price. They delivered always as promised with no bait and switch like the NJ market. In and out.
We were looking for one of the 2 last 2018 Ford RS in Maryland and this was the place! Kwami was very friendly and professional. I got some hot chocolate from their lounge to enjoy during our finance process. They played no games, gave us a great price for our trade in and we were on our way. We needed a specialty bracket ordered for our car and Kwami went out of his way to ensure we were not inconvenienced. I would 100% recommend him as a salesman.
My most recent purchase of my Ford Escape would not have happened without Mr Kwami Amegah He made sure everything was smooth as clock with. He ensured all i???s were dotted and t???s were crossed. That was a painless transaction Mr. Amegah is very professional and has a positive attitude.
When it comes to buying a car , Mr. Kwami Amegah is the right person to approach because aside from being friendly he will guide you in purchasing your dream car. He's an excellent sales representative, he's helpful,a goodman, friendly and he will see to it that you are truly satisfied . He helps me trade-in my Ford Explorer 2017 so through him , we were able to get a new Ford Explorer 2018. The vehicle that is affordable for my family. Thank You again Mr. Kwami Amegah you are really an amazing person.
I recently purchased a 2014 BMW X3 from Koons Silver Spring and had a great experience. I would highly recommend working with John Speake and Alex Perdikis when looking for a new or used car. I have purchased a number of used cars, mostly in Virginia - which always presents an issue when trying to title the car in Maryland given the inspection requirements. When I explained my needs, the Koons team went out of the way to confirm the cars I was interested in all passed MD inspection and were ready for titling. This level of transparency and willingness to meet your specific needs is not typical of a used car dealership in the DC region. I also brought my own financing with me and received zero pressure for add ons or dealer financing. Smooth experience, great price. I will be back.
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