I have used your service department for ten years and have always been very pleased. The service is friendly and always does a great job. I do not ever feel like I am being taken advantage of by unneeded service.
I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
I recently purchased a vehicle "out of state" for the first time through LaFontaine & they made it an easier process than I anticipated. A big to Jeremy Trent who was friendly, professional, & responsive throughout all of our communication leading up to & after the sale. Everyone else that I've talked to at LaFontaine has shown the same. Not all car buying experiences are alike (& I've had some less than favorable), but this went as well as I had hoped, enough so to write a review which is something I rarely do. I would purchase from them again, even being a few states away.
I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
Love everything about Signature Ford, everyone is so friendly and helpful. Calm and welcoming setting (unlike other dealerships I've been to). The Service Department goes way above and beyond!!!! I love the fact that they will pick up and drop off my vehicle for maintenance, I don't have to miss any work or spend a day off sitting and waiting. Highly recommend to anyone looking for a vehicle!!!!!!
When dealing in real estate, you often hear.....location, location, location. In our search for a new vehicle, our salesperson, Scott Skalski, was.....no pressure, no pressure, no pressure. He went the extra mile to try to meet our needs. We felt that he cared about as individuals, not just a customer. If you're looking for a vehicle, we would highly recommend Scott Skalski.
Although I did not purchase a vehicle from Signature Ford of Perry, I just wanted to write a review to show my experience with this dealer. As soon as I arrived, I was greeted by sales rep Mike Shenk who immediately assisted me with the vehicle I was interested in. Mike discussed the vehicle with me and with some further conversation with his manager (?), I was able to test drive the vehicle to see if it was the right one for me. This is something that I was not able to do at another local Ford dealer so that is two thumbs up for Mike and this dealer. They treated me with courtesy and did not pressure me, understanding that if the car was a right fit, a deal was to be made. The car was not for me for my specific needs/desires, however if it was, I would have no hesitation with wanting to do business with Mike and Signature Ford of Perry.
We were looking for a low mileage, used Lincoln MKZ Hybrid and found one at Signature Lincoln in MIchigan, two hundred miles from our home in Ohio. Drove to the dealer and arrived late Saturday afternoon. Our sales rep. Joe Cantu immediately offered a test drive and following a short discussion, we left the dealer and said we would call back. After a long ride home, we decided to notify Joe that we wanted to purchase the car. On Monday we returned, and the car was clean and ready to go. Joe was very helpful and accommodating to us, as out of state buyers, and responsive to phone calls and emails. Great purchase. Thanks, Joe.
I am writing in response to the outstanding experience I encountered while purchasing my New Explorer, from Signature Ford, Perry, MI. Jennifer Findley and Cheryl were awesome and made this the easiest process for a new car ever. Their attention to detail is incredible. I shared my wish list with Cheryl, They sent pictures, and then met me at home. We have purchased several vehicles through Signature, both in Owasso and followed Cheryl to the Perry location, and the service is better with each encounter. Thanks Jennifer and Cheryl for an amazing customer experience!
Had a very positve experience purchasing my latest vehicle from LaFontaine Ford. Sales staff was superb, very informative and courteous. Every aspect of the dealership was very welcoming and pleasant. Best price, great service, and my expectations were more than exceeded. Definitely would highly recommend to any and all
I’ve been to at least 7 dealerships looking to purchase a used car and every single one of them have been absolutely horrible and there sales people don’t try to sell a car or help you but here it was completely different they took me through every step of the buying process and let me take the cars out for test drives and take pictures as well also they are very friendly and want to help you and are interested in helping you and are very generous, if you are looking to purchase a used car from this dealership I highly recommend Richard Alaniz he’s a super nice guy and is super generous and really wants to help you in every way possible he is a very well spoken charismatic guy who you will be gurenteed to like and he’ll make you laugh and make you feel apart of the dealership family he is by far the best sales guy in the whole dealership and I hope you guys get to meet him I highly recommend this dealership and I highly recommend Richard Alaniz
Traveled from Ohio for an F150, did not get along with an arrogant salesperson the first time around. Worked with Michael Bailey the second time around and was totally different process, good communicator and genuine personality. My advice if you see a good deal and get rubbed the wrong way, ask to use a different salesperson, there are decent people there.
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