Everything went smoothly and work-to-be-done was explained. I am an elderly woman and they do their best to be sure I understand what they are doing and what they feel should be taken care of with my older car. They are always very helpful.
We called about a used car they had on a Thursday, and they had loan offers ready to go by Monday. Andrew found me a really good rate, and I had my car on Monday evening. It went smooth and they were all very friendly. Overall great experience! I will definitely go back when the time comes for a new car!
We had a great experience shopping at Bergstrom. We looked a long time to find what we wanted and couldn't be happier with our purchase! They were all very friendly and were willing to stay after hours if needed! So glad to be owning a reliable vehicle!!
I really felt welcome the minute I stepped onto the lot. The employees really seem to enjoy what they do and it comes across in how they interact with the customers like myself. I left really feeling appreciated and taken care of.
The staff went all out to meet my needs and requests. Everyone was polite. Never had to wait for assistance. There was always someone there offering help before you needed it. The place is clean. I never felt pressured to buy something.
The salesman demanded that I come to the dealership to get an idea of the price. The customer is always right from what I know. I wanted to get a general idea of the price over the phone. I saw the Chev Camaro Convertible. I just wanted an idea of the rebate, the price, etc. That would give me an idea whether I was wasting my time or the salesman's time. The salesman did not listen to my needs or try to meet them. Acted like an American TV salesman which I never liked!
Curtious professional knowledgeable represented the product well presented the truck to me very clean and went through all the electronics with me glad to have a quality FORD dealer close to me will be doing future business with Klein.
A great dealership, will find a way to get you into a new vehicle, they do and will go out of their way to make sure you are happy even after the sale. Will do business with them again when the time comes.
Very pleased with their work.... Kept me informed the whole time... Price was about what I expected, I was hoping it would come in cheaper... But I think it was very fair. The important thing is, the work was done correctly.
I called Barb in Service and told her my remote died on my car and could not open or close my doors. I tried replacing the batteries and nothing. She got me in right away to have it looked it. The tech. reprogrammed my existing remote as well as programmed a new one and everything worked again.
I have always dealt with Barb. at the dealer in Service because she takes great care of me and my car. Never a hassle, always up front and is the greatest in my book and why I always go back for any work my car needs. She is my go too person for everything and is the best.
The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
Alex was professional in his demeanor and delivery of services. He was available to both Amy and I while exploring vehicle options and remains available to us with questions we have after our purchase.
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