Recently purchased our dream car and worked with Cody Bates. Cody was really excellent at explaining everything about the sale and financing and was really helpful with answering any questions I had. He also took the time to go over all of our new vehicles features. After the sale he has been quick to respond to any additional questions or concerns that I have had. I feel like he genuinely cared about me as a customer and sincerely wants to keep me as a customer long after this sale, which is rare to find. I hope that he is there the next time that I need a new vehicle.
We had never tried an Edge, but once we got inside one...we were sold. Comfort was very important (we're both over 65), so we wanted room in the seats and a smooth ride. Love the many special features...but the comfort is what sold us.
I just purchased this car 1-2-19 & I just love it.
by Kimberly - Love my Edge from Hinesville, GA
January 29, 2019
I traded in my 2014 Mustang as I needed a vehicle with more room and that sat up higher off the road (now need to drive down a dirt road). Definitely a ton more room, easily drives on the dirt road & handles great!
Wow what an experience this was...pulled in dropped off the car with a nice young man named Eric. He took great care of me from the start, i never felt any pressure to buy anything he offered me only the services that I requested and gave me a great deal on them. I would definitely come back to Russ Darrow for any and all of my service work.
Best ride I've owned.
by Brian from Lake Alfred
January 26, 2019
Car met all of the needs we had. Plenty of room for luggage and a pile of dancing girls. Smooth ride, great features, Get you one !!
This place is excellent! We had a HUGE problem with another local Ford dealer, not Bergstrom owned, and Ford Bergstrom in Neenah stepped up to help us out in any way they could. Specifically Mark (service manager) and Rick in sales. Both excellent, professional, and great to work with! I cannot say enough good things about how things were handled from start to finish. Highly recommend!
Curtious professional knowledgeable represented the product well presented the truck to me very clean and went through all the electronics with me glad to have a quality FORD dealer close to me will be doing future business with Klein.
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
Worked with Jacob, He provided excellent service and we left with a new vehicle! Would definitely recommend to anyone looking for a new or used vehicle.
by SpeedkingATL from Atlanta
January 22, 2019
I purchased my 2018 Ford Edge Sport 3 months ago and so far haven't been disappointed. I use it for my short (6 miles round trip) daily commute and have taken it on a couple of road trips. The car is very comfortable, drives well and has plenty of power. I love the panoramic sunroof and the seats with the suede inserts are very comfortable. The only things I don't love about the vehicle so far; the Sony stereo isn't quite as good as I hoped and the gas mileage is just okay at 18 around town and 26 on the highway. I bike, golf and tailgate a lot and this vehicle has great storage for a midsize SUV. I shopped around for 3 months before deciding on this vehicle and feel it is a real bargain for the price I paid.
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
MOST MONEY EVER LOST AT TRADE IN !
by H. O. "WWII VETERAN" from TARRANT COUNTY , TEXAS
January 19, 2019
BEST THING WAS THE TURBO MOTOR , THEN CAME THE CRACKED REAR TAIL/LIGHT . CRACKED UP HIGH ; ALL BY ITSELF . GREAT STORY , GENERAL MANAGER @ FORD STORE PAID FOR THE PART OUT OF HIS OWN POCKET . WARRANTY CLAIM FOR DEFECTIVE PLASTIC CASTING OF EXTERIOR LAMP ASSEMBLY FRACTURED HIGH UP / OUT OF RANGE OF ANY POSSIBLE IMPACT WITH A CAR WASH ; OR ANOTHER VEHICLE !
Car was advertised well below Blue Book retail. Description and photos were good. They gave a fair value for my trade in. Purchase paperwork was quick and easy. Transaction was exactly as expected. Very happy with vehicle and process. Would recommend this dealer.
It's a great car
by Cynthia from Kathleen
January 10, 2019
This car met all my needs. Its smooth driving and its easy to get in and out. I love the heater seats. My love riding in the car with me and also my grandchildren's.
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