I have owned Fords for many many years and have been to multiple Ford dealerships but I have never been treated the way Hoffman Ford treats me! My very first visit to this dealership and I feel as though these people are my family and are looking out for my best interest. The customer service is outstanding and the facilities are immaculate. My service advisor, Kiana never stopped smiling and making me feel welcome.
GREAT JOB HOFFMAN!
& a huge thank you to Kiana for being informative and efficient.
Salesman Jeff Turner was great finding the right car for our needs. In fact, it had so many more great features than we were originally looking for and now we are so glad we will have these added perks! I was happy with the time Jeff took to go over all the features and help setting up the apps in the car. A shout out to Bob Ruth Ford and Salesman Jeff from a satisfied returning customer!
This is our 4th purchase from this dealership in last 10 years, 3rd with John Plank as our salesperson. Honest and easy to work with. I originally went in for my scheduled maintenance service on my 2016 Taurus but was also interested in getting another vehicle for my wife. John and the staff worked with us to get us a beautiful 2018 Escape. Service on the Taurus was absolutely great too. Very reasonable price and great service. I am converted to driving a little more to get the great service on our Ford vehicles.
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
Husband and I have been looking for a new car for a while, and Michael was extremely helpful!!! He found a few different options that would work for us, and was very helpful, professional, and patient through the whole process! Couldn't be happier with our new car!!!
After researching the vehicle we wanted and prices for weeks (& sending out information out to various dealerships), we visited a dealership closer to us that had the exact Explorer we wanted. We ended up leaving unsatisfied with the customer service we received and searched again after we left, for a similar Explorer. That search brought us to Caleb with Apple Ford, he assured us that if we made the drive there they would give us the best numbers possible. We decided to hope for the best and make the trip- Caleb had the car ready out front, they had already started working on a deal for us, and ended up giving us better numbers than we expected! They beat any other dealerships numbers that we spoke with, Caleb was so great to work with from the start, Jackie was quick and efficient, and they had us out in record timing (per our request). We had such a great feeling after we left and are still very happy with the experience we had at Apple Ford - we will be back!
The staff was great. All my questions were answered. Walked in just looking to test drive a few trucks, but Brianna found one that was great for what I needed.
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