We were looking to update our vehicle , it had been 8 years since our last new vehicle , which was from Mathews Ford. We were browsing the lot and met Justin Coleman . He was a great help in explaining and demonstrating the newer features on the cars . He helped guide us to the best choice for us . Give Justin and Mathews Ford a chance to help you too >
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
Today we bought our second vehicle from Mathews. This time our salesman was Tom Willard and he was fantastic. He made the car buying process easy. He kept us informed from beginning to end. Smoothest car buying process Ive ever experienced. If you are looking for something new I highly recommend Tom! Thanks Tom for making it happen for us at Mathews Ford!
Spacious, quiet, easy handling, stylish
by alahoney from Alapaha, GA
January 5, 2019
Had an Escape previously and like the Edge better. It is roomier, the seats are more comfortable and it is easier handling. Enjoy it very much.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
It's a great car
by Cynthia from Kathleen
January 10, 2019
This car met all my needs. Its smooth driving and its easy to get in and out. I love the heater seats. My love riding in the car with me and also my grandchildren's.
I have nothing but good things to say The salemans that I had talked to on the phone but his supervisor was there to help us so that we didn't have to wait
Reliable and Comfortable
by RevR from Chattanooga TN
December 26, 2018
This car has met all our needs. Comfortable ride over long distance trip, plenty of room for cargo and/it additional passengers. Great for personal electronics front and back and plenty of safety features.
The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more.
Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.
Best car ever
by andynj from randolph, nj
December 24, 2018
Love it meets all my needs. Has everything my wife wanted in a gorgeous looking car. I would highly recommend it to everyone near and far
Ryan was extremely helpful during the buying process. He truly cares about his customers and has always been helpful even after the buying process was finalized. I have and will continue to recommend Ryan to friends and family.
Beautiful car. Very satisfied with it.
by Harleychick from Villa Rica, Georgia
December 20, 2018
Beautiful car. Very surprised at the room in this car. Looking at outside, it doesn’t look as big as it is!!! Thank you to the dealership Pioneer Ford
I couldn't have received a better sales rep than Logan. I have been in this business for a long time not to often do you run into someone like Logan Job will done brother I will send you customers. Thank you for the help.
New car 1300 miles so can't comment to reliability
by GAB from Taylors, SC
December 19, 2018
very roomy, looks good, drives good, wings on hood obstruct vision some, no big issue. Problem is ride is noisy and rough like tires are stiff. This also creates minor dash, door. window vibration noise even though minor, still annoying. My 2005 suv with good tires does not do this. I have researched and found the prelli tires I have are much cheaper than Michelin which would give a better ride comfort.
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
Thank you Brandon and Ryan Grimm for providing us with such a great car at a price we could afford. The time you spent with us was helpful and I pressured. The car was just as you had represented it to be. We highly recommend Ryan and Brandon at Dick Mashter Ford to help you purchase your next car.
We have now purchased two Ford Escape’s off of Ryan Grimm. He always makes the buying experience awesome and really puts the customer first in the entire process. In fact he has done such a great job with us that two of our friends have also purchased new vehicles from him as well on our referral. When we are ready for another new car he will be our guy for sure!
I wanted to trade in my vehicle which was an Altima. I also was going to sell my truck so I needed a new vehicle that would be able to haul some things but also have a nice ride. I had been researching this vehicle the Escape on line and wanted to try one out. A friend recommended Dick Masheter so I went there. I met with Ryan Grimm and he showed me all the different colors available and we took a test drive. He was not pushy to make a sale but gave me all the facts of the car and all financial opportunities available. Both Ryan and the financial department worked well with me and I drove home my new Escape. Soon I will be taking it back for its first oil change. I’m sure the experience will be just as good as the day I purchased it.
No pressure and very friendly staff! I highly recommend checking into Dick Masheter Ford for all of your vehicle needs! They had a huge selection to pick from which made my decision really hard! Really loving my Certified 2015 F-150!
Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.
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