We had an excellent car buying experience with Jeff Frigard at Livermore Ford. We were looking for an Explorer and Jeff thoughtfully walked us through the various models and features. Jeff also took the time to explain and demonstrate the vehicle's many features. Once we knew what we wanted, Jeff went out of his way to find a vehicle with the color and all of the options we were looking for. Jeff made sure we got the Explorer that we wanted and that all of our questions had been answered - and he knows the answers!! It was such a pleasure working with such an experienced and knowledgeable Sales Manager. Livermore Ford is also a great place to buy a car. The Finance Manager who worked with us, Troy Ryan, had us out of there in record time! Would definitely recommend checking them oit
Great customer service at this dealership. Our salesman, Joe Fogarty was very knowledgeable about the Ford F150. He helped us find the truck we were looking for and answered all our questions. With Joe and the GM working that day, we were able to get a very good fair deal on a 2018 F150. Everything was easy with minimal back and forth. Joe, the GM and the finance person were all great. Highly recommend this dealership and we will be going back next time we look for a Ford.
This dealership and our dealer Matt Gordon went above and beyond helping me with purchasing a new truck. They were extremely informative throughout every step of the process and were always available via phone or text message if I had any questions. I was definitely sold the exact truck I was looking for, but it was the customer service that solidified the deal.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.
Mr. Tameem Altameemi Thank you so much for your kind and Professional support in helping me buy a car. You are awesome and pleasing person.The service was excellent. I am grateful to you the way you supported me to strike the deal. I will recomend Ford sunnyvale to my friends and relatives. Mr. Tameem Altameemi is a good sales person. Thank you again for a satisfied and wonderful service.
We were very pleased with our experience here. The sales staff is not pushy like other Ford stores and they really try to put you in the best position possible. We had Jack and his manager and they took care of us every step of the way without pressuring. We'll be coming back for service and all future car buying needs. Thanks!
The previous experience we had with Frontier Ford was such a great experience that we came back to do it all again. I'm one of those people that absolutely hates going to any car dealership but Frontier Ford has given me hope that there are good people still left in this world.
Great experience. I called ahead about minivan I saw on their website. I prearranged a visit to the dealer. I was promptly treated by Robert of the sales staff. He showed me the minivan I had called about. I wasn’t that impressed once I saw it, but saw another minivan that was a good match. Test drove the car, got a quote - no pressure. I told them I needed time to compare and decide. I did get a follow up call. I didn’t commit to a time or date to return, but did call the next weekend and arranged a time to return. I bought the car, and requested my credit union. Smooth process. I left the dealership a very happy lady.
Service provided politely, on time and cheaper than the estimate.
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