Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
Just purchased a 2018 Raptor from Marshall Ford and am very happy with the entire purchase process. Raptors are in high demand and in SoCal dealers are asking as much as $20K over MSRP. Almost decided not to get the Raptor due to outrageous dealer ADMs. However, Jim Parisi to the rescue! He advertised the Raptor at $1K below MSRP, ordered exactly what I wanted and I am now the owner of a new 2018 Raptor. Everyone at Marshall Ford was great to deal with and I would highly recommend these guys to anyone! I traveled 2100 miles to get my new truck and had an awesome cross-country road trip in my new Raptor. Well worth it and my thanks again to Jim and everyone at Marshall Ford! They will not be beat on price and are a great group of folks to deal with!!
by Steve S. Drivin' a dually! from St Louis, Mo
June 1, 2018
Buying a new truck is a daunting experience for everyone. The last time I tried to buy a truck in South County Mo., I actually caught the finance manager trying to con me out of nearly $2K. It cost them the sale. It seems we grow up believing that every car dealer is dishonest and out to get all they can with no true regard for their customer. Sometimes it's true. But not at Marshall. My experience at Marshall was far different. No pressure whatsoever, straight forward and all round decent people.
From the very start the people at Marshall struck me as honest and having integrity. I had the good fortune of having Jim Parissi as my salesman. He was very knowledgeable, answered all my questions and walked me through the entire process. Chris in financing was extremely helpful getting me a terrific finance rate and helped my new company establish credit. In the end I got by far, the best deal in 6 months of searching. I would highly recommend you give them a try with your next purchase.
Thanks Jim and Chris. and everyone at Marshall
Because we liked them so much from our 18 years in St Charles County, we flew in from California to buy our 6th Ford from Marshall.
Buying this time was easier than ever. BONUS: Helpful, Quick, Informative, Flexible, No pressure, No Fuss.
Scheduled appt for my 2017 Honda CRV, the lane change departure sensor warning was off, and rear warning was sensor was off. Paul Quisenberry was my Service Agent, he was very nice and explained what he was checking and why. Very efficient and also washed my car while I was there. While I waited the Loyalty Rep checked on me, to make sure I knew what the Loyalty Program was about, I appreciate their attention to detail and great service.
We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
Have been dealing with Pundmann since the 1970's for sales and service. I could not ask for a better dealership in every way. They are always been courteous, truthful efficient in there sales and service department. I would recommend this dealer and service department to everyone.
My sales agent was Mike Howe at Pundmann Ford in St Charles, Mo. Mike was an excellent representative for Pundmann as he was not pushy, very knowledgeable of the product, 2018 Ford Taurus, and spent the time necessary to ensure you knew what features were available on the car and what benefits Pundmann Ford offered to their customers. He was extremely interested in providing the best customer service and in meeting the needs of the person buying the car. All of the Pundmann Ford staff I dealt with were very friendly and professional. If I were looking for a car again I would highly recommend sales agent. Mike Rowe. You cann't go wrong with Pundmann Ford in St Charles, Mo. I am telling all my friends and family to go there.
I had "the works" done to my 2017 Escape at Pundmann Ford. They are the only service vendor that has serviced the five news cars I have bought from them over the years. I even buy my tires from them. Pundmann changed my oil, rotated my tires, and did a full inspection-providing a report. I was completely taken care of; they did a great job, did it in a timely manner, and treated me with care and respect. I will only go to Pundmann Ford for my car purchases and service, because I am completely taken care of.
I had 2 factory recalls pending for this company service vehicle. Rather than making 2 separate visits, the service rep suggested waiting until all required parts for both recalls were in hand. This enabled me to have the repairs made in one visit minimizing my loss of productivity.
Best buying experience ever, my salesman was knowledgeable, helpful and patient I know I'm not easy, I shopped all over they have the best price anywhere, love my new F-150, Ask for Craig, he was great to work with
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