With out getting into too much detail, I simply wanted to acknowledge Scott who runs the service department. I was having an issue with a CD player I had bought the year before and was initially told I needed to buy a new one. Scott jumped in and was able to get the CD player fixed for much less than my original option of buying a new one. This act of kindness and dedication to his customers was very much appreciated by me. Having an employee who looks out for the customer and cares about their experience is a huge asset. Thank you Scott.
Purchased a preowned 2015 Nissan Sentra with very low miles and priced great. Carfax was available to review. We live about an 1-1/2 hours away. Talked with Alex Stanley over the phone and he was able to make a deal with us on our trade in. They held the car for 4 days till we were able to make it in. No disappointment here. The car was out front waiting on us to test drive. It was clean and ready to roll. Brandon Brady helped us with the test drive and paperwork. Very patient and helpful with all of our questions. Super pleased with the attention to detail throughout the process. Highly recommended. Very easy to deal with. See Alex Stanley or Brandon Brady and you won't be disappointed. These guys are great.
Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
My family and I were looking to trade in our vehicle for something more practical and family friendly, since like a lot of families we pretty much live in our car driving from school practices to school events. After visiting several other dealerships with the same old song and dance of back and forth negotiations and pressure to buy we were starting to get frustrated. We finally came across this car and emailed Jeff, he replied right away and set us up with a test drive, it was a friendly environment with great salesmen and finance crew. They all made us feel welcome and made us a great deal. Thank you to the staff at Sarchione Ford!
Came down from Akron because it looked like they had a high quality inventory of used trucks. Got a fair price for my trade and purchesed a great F-150. Very happy, thankyou Richard & Dustin.
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