I called for appointment in response from Ford recall on seatbelts inspection and had an oil change done. The new location is very impressive. You can see your vehicle being serviced through a large picture window in the customer waiting area. I got there at 8:00 AM and service was completed before 9:00. Very pleased with the friendly people and quick service.
I stopped by to have my car repaired. While I was there the excellent sales team checked to see if I might be interested in a new car. Unfortunately, they did not have the model I was looking for in stock. I expect that they will follow up if they find the car I am looking for.
Tim was focused on providing just the right vehicle and wanted to ensure, no matter what, that we were happy with the selection and purchase. He went the extra mile to ensure our satisfaction. What a pleasant experience.
We were looking to update our vehicle , it had been 8 years since our last new vehicle , which was from Mathews Ford. We were browsing the lot and met Justin Coleman . He was a great help in explaining and demonstrating the newer features on the cars . He helped guide us to the best choice for us . Give Justin and Mathews Ford a chance to help you too >
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
Today we bought our second vehicle from Mathews. This time our salesman was Tom Willard and he was fantastic. He made the car buying process easy. He kept us informed from beginning to end. Smoothest car buying process Ive ever experienced. If you are looking for something new I highly recommend Tom! Thanks Tom for making it happen for us at Mathews Ford!
I couldn't have received a better sales rep than Logan. I have been in this business for a long time not to often do you run into someone like Logan Job will done brother I will send you customers. Thank you for the help.
The best customer service with no pressure buying. Our sales guy Jay was terrific and everyone we came in contact with were so focused on customer service. I???ve purchased a lot of cars/trucks and this was the best experience
I worked with Scott Mortland and Herold Samour. Scott was so patient and nice- going through all options and reviewing differences in each van. He did not pressure and really made me feel comfortable. He took his time and 100% sure I had everything I needed before I drove the car off of the lot. Then, as I started the financing process, I worked with Herold. I realized through our meeting that he sold me my very first car 17 years ago! Of course, I had a good experience with him back then and again for this purchase. It was one of the best buying experiences I have ever had and I will definitely return to Krieger Ford for future personal and business purchases. I highly recommend this team. Thank you both for all of your help!
The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more.
Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.
Had a great visit with Jerry Votaw. Very knowledgeable and non judge-mental as we didn't want the fanciest car with all the bells and whistles, just a good reliable and priced affordably sedan. Him and all the staff are friendly and professional. Will be back!
I worked wit Jason Soto on helping me find a used car. He was very helpful,kind and patient. Jason made sure he listened to all of my concerns and went above and beyond to get my business. I highly recommend him if you are looking to buy a car.
The staff at Byers made purchasing a used car easy and efficient. Their online ad on Cars.com was accurate and thorough and the transaction went seamlessly. Thanks to everyone there for a very positive experience! Definitely one of the best of many cars I've purchased over the years.
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