I just bought a car today from Berglund Ford/Mazda and it was a very good experience all the way around. The salesman, John Templeton, was extremely helpful, listened to what I wanted and could afford, and did not keep me at the dealership all day. I got the car I wanted at the price I wanted. I will recommend him to my friends as a car salesman you can trust.
I purchased my new Masada 2017 from John Templeton in June 2017. John spent a great deal of time with me and my grandson in my making a choice. Knowing I wanted another Mazda 6 (my third) I wanted to see and test drive other Mazda models to be completely certain. John was very patient and made sure we saw several others....going back and forth obtaining keys and leading us to each....on that very hot summer day. Thank you, John Templeton Regarding Mazda Service: I???ve always found good service at Berglund Mazda. I had airbag replacement twice in former Mazda 6???s.....had regular service in former Mazda???s and currently owned 2017 Mazda 6. I???ve found service explained and reception all very good. Even when I recently mistakenly thought something was wrong with my headlights....I was received courteously with full explanation. Your above option under ???New??? does not provide for other makes; i,e., Mazda. Your option of ???Reason for visit provides only ONE option. I???ve commented on BOTH Sales AND Service!! Your below option to say more does not open....??? Thus I???ve said ???a little more??? here.
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
Dealing with Wes was a pleasure to work with, he put me in a vehicle that I am totally happy with and made the process of purchasing a vehicle a breeze. I will definatetly come back to Duncan Ford Chrysler Dodge Jeep again.
I was looking for a vehicle that was not typically found oat dealerships in this area and the salesman did extensive searching to locate what I indicated I was searching for. He provided me with multiple choices that reflected what I had said was important. He worked diligently to determine which of the vehicles that the dealership could obtain. He was very professional during the entire process.
I really enjoyed my experience. Nicole Messick was so sweet and I could tell she really wanted me to leave with a car. I came in hoping to get a used car and left the lot with a brand new car , thats AMAZING! She really made my first experience so lovely. I will definitely recommend friends and family to go to her.
I had a great experience at Shelor Toyota. Beverley was wonderful to work with and very knowlegeable. She was a lot of fun to work with. Your Toyota building is one of the nicest dealerships that I've seen. Thank you Beverley.
Somehow there has been a review posted by supposedly me... This is NOT the case... I have known the general manager of this dealership most of my life... the sales process was easy, the salesman was a Delight to work with. He went above and beyond to try to get the car financed... We worked out a compromise that I would guarantee the vast majority of dealerships would not work out... this is an excellent dealership and people to deal with from MY experience...ANYONE who States or posts otherwise... Whether REAL or to elicit a reaction... Has never dealt with this dealership or has an axe to grind... The customer service was excellent... We were treated with respect and honesty up front... From beginning to end... I have no issues recommending the dealership to anyone... if you need a dealer that is willing to work and go the extra mile and truly earn your business... This is the one
I had 4 recalls on my truck, and when I called to schedule a appt. They got me right in with in a few day and took care of all 4 recalls within a few hours.
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