We had a great experience purchasing this vehicle for our son. Our salesman wanted us to get the best vehicle value for our budget. We felt going in we might purchase an Explorer but we were given options based on our price point that we were working with. As it turned out we purchased an F 150 pickup. Our son was beyond excited and we felt we came out with a great vehicle for him. We had a great experience. We were in and out in a short period of time too. We would highly recommend Utter Family Ford.
My Explorer had contaminated fuel. Everyone in the Service Dept treated me as if I we their only Customer. The Service writer Jason Weaver patiently took my daily phone calls and was very pleasant to work with. The Service Manager, David Pryor, and the Shop Foreman, Ben Aukes, took the time to meet with my husband and I and the gas station's investigator to explain to him how the fuel seriously damaged my vehicle. Most dealerships would have just repaired my vehicle, took my money and let this be my problem. Bob Utter took great care of me and my vehicle.
5 stars isn't enough compared to other dealerships
by ee from Carrollton, TX
August 27, 2018
*********** Mark Edward's deserves more than 5 stars. At 65 I've bought many new cars and this was easy, fast and everyone was fantastic. Very, very professional, absolutely no pressure. Best car buying experience ever. Be SURE to say hello to Ginger too. Compared to other dealerships an honest 10 stars **********
Robert Powell was great at working around my schedule and doing almost everything over the phone. Great Service made it too easy. Thanks.
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