We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Usually after a sale, the salesman is no longer interested (or available) for the problems of his customer. However, I must say Trajce provided EXCELLENT service and care for me dealing with three different problems that I created in the pouring rain on the dealership’s lot, 17 days after the purchase of my new Optima. All ended well as he assured me it would! He was great!
I recently purchased two vehicles through Gjovik Ford and the experience was fabulous! Rob Bentley and the rest of the team made the process effortless, enjoyable and pain-free. Rob went above and beyond to ensure our experience was perfect - and he succeeded. Our sincere thanks to Rob, Lou, Eric and the rest of the team at Gjovik Ford! We'll be back!
Rub Ford Dealerships is the place to buy a new truck or car. I was really nervous about having to go out to the dealerships to find a truck for that was my last husband's job. I gave my son-in-law Brad a list of options I was wanting on the truck. Brad contacted Nick the salesman with my list of the kind of truck I was looking for. Even though they did not have one at the dealership. Nick was able to find the truck I wanted and traded another dealership for the truck. All at a great deal and they treated me and my son-in-law Brad with great care. No hidden extra expenses. When I get ready to buy another vehicle Rub's the place i will be calling again. I have told all my friends how nice we were treated at Rub's Ford. Thank you for finding the truck for me......
I bought another new Ford pick-up truck from Rub Ford. Had another great experience. I have always had an easy pleasant transaction with them. Knowledgeable staff that can answer all of your questions. I am a repeat customer, who will return again to Rub Ford for my next new truck.
Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
Hawk Ford was great to deal with. Everyone that I dealt with was very friendly and knew what was needed to get the deal done.
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