What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Abdul was very professional. He really knows his vehicles. He made sure I understood how all the features worked on my new F-150. Matt was a pleasure to work with in finance. Everyone was great, which made for a very pleasant buying experience.
If your looking for a commercial truck, ask for Mindy. She knows the F-150's, F-250's and F-350's very well. She was responsive and professional. I will most likely buy my next business truck from them in the future. The had a great price and had everything ready for me when I got there the whole purchase process was very fast, no tricks or changes like some other dealerships I've been to.
Purchased a new Mustang, GT350R, was given a good price, but it took an overly lengthy negotiation, which should have been faster. My salesman was really good, and the sales manager was good also, as was finance. Total time at the dealership was about five hours.
I came in at 11:00am. I made two things clear: I wanted to purchase the vehicle, and I had to work from 5:30-6:30pm that afternoon. I needed to leave at 5:00. I was more than willing to come back after 6:30 to finish the transaction. I waited over 2 hours to get in the finance office, then I was late for work. I was told multiple times just 5-10 more minutes you will be in the finale office, and no way will you be late for work. FWI: financing a car takes longer than 5-10 minutes?
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
My service rep Ken is the ultimate professional when it comes to customer service. I've serviced my car at browns for the last 2 yrs. Not once have i had any problems with service. I mean that 100% i am truly a satisfied customer. I brought my car there 2 yrs ago, and when i get 300,000 mileage on this one, I'll buy another from here. Completely satisfied!!!
If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 3, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
We were looking for one of the 2 last 2018 Ford RS in Maryland and this was the place! Kwami was very friendly and professional. I got some hot chocolate from their lounge to enjoy during our finance process. They played no games, gave us a great price for our trade in and we were on our way. We needed a specialty bracket ordered for our car and Kwami went out of his way to ensure we were not inconvenienced. I would 100% recommend him as a salesman.
My most recent purchase of my Ford Escape would not have happened without Mr Kwami Amegah He made sure everything was smooth as clock with. He ensured all i???s were dotted and t???s were crossed. That was a painless transaction Mr. Amegah is very professional and has a positive attitude.
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