While traveling cross country in my 2017 Winnebago, we blew an AC line 50 miles east of Amarillo on the 4th of July. The great service people at Gene Messer got us in before 8:00 am on the 5th and had the problem diagnosed by 10:00 am. Replacement part ordered, delivered and installed the next morning. Job completed and MH back on the road by 10:30 am. Great service, great people! They really helped minimize impact to our travel plans.
The salesman was Cody Mitchell. Cody was very friendly and very helpful. The buying process went very smoothly, considering the volume of trade ins that were involved in the deal. The entire staff was friendly and accommodating. Would recommend Gene Messer to friends. Would buy from Gene Messer again.
Gene Messer Ford has performed all of the service on my 2011 Explorer. With 129,000 miles it is running as good as new. The service I receive from Chris Davenport and Rudy Ibarra (svc mgr) has earned my loyalty.
Had issues with my Explorer A/C blowing hot air out of the passenger side vents. Took it in on a Saturday morning with no appointment. The regular A/C tech was off, but one of the other techs took on the job and got it fixed! Also took care of two factory recalls that were pending on my car. Got the call it was ready for pickup by 2:00 that afternoon. Thanks guys!
Excellent service and no hassling at all. Very laid back. I got exactly what I was looking for and got in and out of the dealership in a fair amount of time. Very happy with Gene Messer and John Anzaldua
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