I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
I went to Framingham Ford to service my Lincoln MKZ and my experience was truly exceptional. From the friendly and knowledgeable staff, to delivery of my repaired vehicle which was washed... I would return to this dealer in a heart beat.
Everyone at Framingham Ford has always been professional, courtekous and helpful in the five years since I purchased my Ford Escape. The sales process was easy and I have never had a bad experience with the people in the service department. They are always friendly, helpful and accommodating in meeting my schedule. They are a great team to work with for all my car needs. Thanks!
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
I recently bought my first new car from Muzi. I walked on to the lot not knowing exactly what I was looking for in a new vehicle. The salesman Scott was very personable and helpful. He made the whole process easy and a bit fun. I would reccomend this dealership for anyone who is buying their first new car!
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
This is our second vehicle that we have purchased from Muzi Ford. Scot Rodman was our sales professional. Scot and the entire Muzi ream went well out of their way to make sure we got the vehicle that we wanted at a competitive price. We couldn???t be happier with our new Explorer and will continue to recommend Muzi to our friends family.
I have to say I was impressed. After getting the runaround from a couple of other dealerships, I reached out to Muzi Chevrolet expecting more of the same. They were up front with me and we worked a deal out over the phone. Bill helped me every step of the way and I was able to lease a new Malibu that I absolutely love. Thank you Bill, I really really appreciate it.
Problem solved quickly and efficiently! Great service!
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