I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
Brandon Garcia was nothing but amazing! He answered all my questions, ALWAYS returned my calls, and made my purchase a breeze. I would highly recommend him and the dealership! The finance dept was quick and had paperwork ready for me to sign, so there was no waiting!
Great sales and customer service. Everyone was helpful and very friendly. The price on the vehicle was very fair right off the bat so I enjoyed not having to haggle. They were also very accommodating when I made some last minute changes. Would definitely recommend going out there even if it's a bit of a drive from where you are as it was for me.
I bought a Navigator in Albuquerque and had an after market dvd installed, Driving down to Llano today it just fell out of the ceiling. I drove to Marble Falls to see if they could help me out, I don’t think they had seen anything installed so badly. They were able to put in back up in the ceiling for me. The guys were very helpful and I would not hesitate to buy a vehicle from them.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
We had a flat tire on a road trip. Called Junis at Johnson Sewell Quick Lane before we arrived at the dealership and she had a new tire and all the paperwork done when we arrived. They replaced the tire and we were back on the road in under an hour. Fantastic service & attention!
Kyle and Brandon were amazing at helping me with my car purchase. I set them up with expectations that I wanted to get in and get out as quickly as possible, and they exceeded those expectations. I was surprised when I was driving my new vehicle, and I saw I had been there less than an hour. Every time I had a question that I thought they would have a tough time answering, they were very forthcoming and didn’t make me feel like they were trying to get one on me. Zero hassle in pricing and trade value and I left the dealership knowing I got an amazing deal. The short amount of time I did have to wait, the waiting area was nice and comfortable. I am over the moon with my experience with the sales department and couldn’t be more excited that I made the trip from Austin to see these guys
Great place to trade, awesome customer service! They are truly people oriented, and give you a better than average deal!
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