William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
I was contacted via letter a few days ago that my truck had a safety recall notice. I called Baytown Ford and scheduled the repair. Destiny Morgan was the service advisor that handled my repair. She did an excellent job of getting the truck repaired ahead of schedule. She kept me informed of the process throughout and promptly got me checked out when I came to pick up the truck.
In November of 2014, I drove onto the lot looking to trade my gas guzzling 4x4 Nissan Xterra in for a new Focus. My salesman was overly eager to help me in getting into my new Focus for the right price and he was a huge help. The staff are nice and are willing to help you in any situation. Service center is great, takes a little long for an oil change, but at least I know they're doing it right. I would definitely recommend these people if your in the market for a new Ford.
Family owned dealership with a small town feel to it. The entire staff was professional, courteous and helpful. Ask for Dustin Simon, he gave me a great deal. Everyone there made what normally is a stressful experience into a much more pleasant one. They even drove 90 minutes to deliver the spare key they forgot to give me. All Houston dealerships can learn a thing or two from these guys.
I purchased a vehicle from Friendly before and used them again because of their friendly and honest dealings. They were just as friendly and honest with my recent purchase as they were the first time. Thank you again for your honest pricing and dealings.
Ask for Stanley as your salesman. He listens very close and delivers! Sammy takes the pain out of financing details. Jose makes certain it all happens to your satisfaction. Friendly Ford truly is friendly!
A very well run dealership with polite and efficient employee"s. All my visits to friendly ford have been good with service and customer satisfaction.
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