Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
Gave permission to install cabin & engine filters. They instslled a cabin deodorizer that smells that I HATE and had the nerve to charge me $14.00 for it. Was NEVER asked if I wanted!! Says they cant remove & lasts wk or 2. Thats just great. Headache for 2 wks at least!!!! Need to ALWAYS ask b4 installing that!! NEVER done that before!! YUK!!!!
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
This is the third time I have bought a car from MOGF and will continue to make them my first stop when ready to buy. Process was easy and they made a point to respect my time and not have me at the dealership waiting on them. Happy to recommend them.
Just bought a used car with Jefferson and can’t say enough about them! Israel Pruitt took care of me from start to finish and made me feel comfortable about purchase. No pressure sales here or funny tactics. Fair pricing also. Would like to buy from them again next time I’m in market for car
Don't buy a car here. ZERO follow up cust. service
by Richard D from Atlanta, Georgia
November 5, 2018
We got a pretty good deal on our new Ford Escape, HOWEVER, the finance guy was rude to me and my wife when we did not buy any of the extended warranties or protection services. He put down the wrong city and zip code on our paperwork and we did not receive any loan information until after our first payment was overdue. The dealership manager was not helpful at all in resolving the problem. I spent 2 hours trying to call the Ford Credit people to get the account information and to get the first payment in. NOBODY at the dealership seemed to care in the least bit that we had a very hard time because of their mistake.
My husband and I bought a Toyota Sienna from here tonight and had a wonderful experience from start to finish! We had gone to multiple dealerships prior to this and were turned off immediately by the haggling followed by rude attitudes when we asked questions and once they realized we weren't intending to buy, but just look. Very unprofessional. That wasn't the case here. Randy was so great to work with. He wasn't pushy, he was very patient with all of our questions and/or concerns, he was knowledgable and informative when explaining things to us, and most importantly he was honest. I think that's hard to come by these days. Every employee that passed by us was extremely kind and asked if we needed help or if we were being helped already. Great customer service. We are definitely satisified customers and would highly recommend Billy Howell dealership!
Great service from start to finish. I found a great looking Jeep Wrangler at this dealership. The staff was very helpful and friendly through the purchasing process. If you visit Nalley Ford Sandy Springs, Ask for Niteisha Knuckles.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
Just bought a 2018 Mustang GT and Glenn Benedikt was very knowledgeable about Mustangs. He never once pressured me into buying a car. Would definitely recommend him and would do business with him and the dealership in the future.
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