Overall decent experience
September 30, 2018
Bought a 2016 Ford Edge from Keith Lichucki. He was very straight-forward and accommodating. I took a fair bit of time looking at the vehicle and test-driving it and he didn't make me feel pressured at all. Didn't say anything that sounded like a lie which is something I've experienced with lots of car salesman. The sales process with Keith exceeded my expectations.
The finance guy, Ryan I think, was snarky after I declined the extra warranty service: "I didn't peg you for a betting man" and "I think you're way off base on that". After driving 45 minutes to this dealership, waiting several hours at the dealership for the process to complete, and dropping a lot of money, I could have done without the commentary. From his pushiness, I assume he must get a kick-back or something from selling those warranties.