We recently purchased a used Lincoln from Astorg. We have been married over 50 years and have purchased/traded numerous vehicles. At times, this has not been a pleasant experience and in the past I have actually dreaded changing vehicles. Not so this time. Arthur Powers was the salesman who dealt w/us. He was excellent, ie pleasant, friendly, no pressure and willing to work w/us. Since then, we have recommend Mr. Powers to others. By the way, we love the new Lincoln.
I must compliment the entire sales process at Astorg Ford. my wife Cheryl and I came in looking for a F250 powerstroke to pull our 5th wheel rv. Andy took the time to show us the inventory and we drove one we liked. We came back the next day and the one we liked had been sold. Sales manager Dennis located us a near carbon copy for us within a very short time. We took delivery on July 3rd. Brad expedited the paperwork very professionaly. Carolyn made us feel very welcome as well. Hats off to a purchase experience that was very easy and comfortable.
John helped us over two days to answer all of our questions and ensure that we were comfortable with all of the features. He was very patient and willing to be there for us at any time. We traded our S80 for and XC90 so we know how wonderful the service department is also. The financing representative made it easy for us to understand the terms and options available to us in the leasing agreement
Emailed them on the availability of an awesome F150 Limited. They were prompt with response. Unfortunately its just a little to far to drive at this point. If they were closer to my home I would probably own that truck right now!
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
My wife and myself was looking for a new Ram truck. We stopped at the dealership at Lakeview and Murdoch Ave. Contact was made with Isaac Nayak. He was a very nice and polite salesman. Due to some troubled circumstances (from persons who is not related to Astorg Auto), Me Nayak was very helpful. Also he helped on installing an item that was used on trucks. He also helped me find an item that was hard to find. My wife and I have traveled in this truck. It is very nice and is fine to go anywhere in. Yes, I will recommend Mr. Nayak to any one who wants to obtain a new or used vehicle.
Had an excellent experience with this dealership wonderful sales people
Steve Reese was awesome
Great Christian man who treated me like someone who was buying a new vehicle
Response and efficiency was excellent
Even deliver the vehicle to my home late in the evening
Would highly recommend to anybody
Tyler Astorg will transform this facility
by Satisfied repeat buyer from Charleston, West Virginia
April 3, 2017
Chris Myers, John Brown, and the entire staff at Astorg Volvo in Charleston made the puchase of my new XC90 easy and enjoyable. They worked with me to ensure I purchased the car with the best options for my needs, and offered me a great trade-in value for my used Volvo. I highly recommend this dealership.
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