I have never enjoyed buying a car prior to shopping at Star Lake Ford. The price on the Mustang I was looking at was already listed on True Car as a great deal, priced almost $3,000.00 below current market average. Of course, everything was contingent on the price they would offer for my trade in. They offered $1,300 more than I had hoped for! I bought the car, the salesman, Ken, did a great job showing me all the awesome features on my 2016 Ford Mustang. I really believe I got an excellent deal, I would highly recommend this dealership!
The folks at Star Lake Ford are absolutely top notch in customer service. They provided us with a relaxing, fun and stress free car buying experience. I would recommend anyone in the market for a new (or used) car... go to Star Lake Ford! And, the best part is we got the exact car we wanted- from the color right down to the wheels. Thanks again to all at Star Lake, you definitely have repeat customers in us.
I'm very happy and impressed with Doug and everybody at Star Lake Ford. I live in Atlanta and was very specific about the vehicle I wanted, and found it at Star Lake. I worked with Doug over the phone and email leading up to this past weekend when I flew up to take delivery of my merlot 2007 Lincoln MKZ. Doug picked us up at the airport, and the process was flawless. Drove the car staight back to Atlanta without issue or buyers remorse. Easily recomended dealership! Thanks guys!
I purchased truck sight unseen on Greg's word and a few pictures. The truck was excellent beyond expectation and the experience was one of the easiest purchases of a vehicle yet. My thanks to Greg, Bob and the rest of the team at Woltz & Wind Ford.
Ryan was extremely helpful in getting me into my new car! I had been to several dealerships, and not only was he the first at any dealerships to assist me, he went above and beyond to help me get what I was looking for, and at the price I was looking for. He showed me every feature prior to pulling out of the lot, and was most enjoyable to work with through the whole process. I would highly recommend this dealership, and his services to anyone.
Stephen Siegel is an exceptional salesman. I met in eight years when purchasing a pre-owned vehicle. 116, 751 miles later he remained my number 1 choice as a "go to guy" the next time I needed a vehicle. Steve has never been pushy or intense but rather has taken the time to listen to the customer to determine their "needs" and "wants" in picking out a new vehicle. Steve made me feel like family - that he cared that the vehicle I would select would be a good match for me and I would drive away from the dealership happy and satisfied.
My salesperson, Eric C., is the best. He always goes out of his way to help me, even if it's his day off. I travel over 1 hour to get to the dealership, so that shows you how much I trust them. (There is a Ford dealer less than 10 minutes from my house.) I also have been going there for 14 years. They know how to treat their customers right, and I'm a single woman.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
Me and my wife came to dealership to see what they had to offer and what would work for us. Our salesman Steve wine from the beginning made the car buying experience and enjoyable one. He made it a point to see what we wanted and never tried to persuade us into something we didn???t want or need. I would recommend anyone to go see Steve for any car purchase.
Came in with a tiny budget, and a plan to take full advantage of a ridiculous amount of incentives that Ford offered. Steve Wine and the rest didn't try to shove anything, understanding my situation even though the factory incentives completely undercut them. Good people, and one of the best purchases I have ever made.
I recently purchased a used car from Kenny Ross Ford. I experienced NO pushy sales pitches or efforts at intimidation toward purchasing from any of the staff (we interacted with 3 employees). My sales person was Steve, who I found to be kind and easy to work with. I was given the time and space to consider my options when needed. In meeting with Wendy, the financial consultant, I felt respected when I was not inclined toward warranty options. I like my car and would definitely consider returning to this dealership in the future.
F-150 Service was excellent, staff was courteous,helpful and professional
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