Happy New Year!
November 5, 2018
We came into the dealership today, after driving from our home about 1.5 hours away in Indiana, in order to look at some Certified Pre-owned vehicles that we saw on the internet. We were greeted by Jimmy with a warm smile. He was extremely patient as we took the time to test drive a 2015 Explorer, and a 2016 Escape. After my wife made the decision to buy another Escape, (her 3rd such vehicle), we chose yet another vehicle of another color to purchase. The entire process took several hours, but Jimmy just kept calm, and patient throughout the entire time. He reviewed all of the new features on the vehicle, and made the sale memorable. The sales manager, Camilo also went all out to earn our business as a satisfied Germaine Ford customer. The friendly finance representative Dan also took the proper amount of time to ensure that we understood all aspects of the purchase. Thank you to everyone involved in making my wife's new year to start off so well!