I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
Everyone here was more than helpful and actually have the costumers best interest at hand. They were in contact with me throughout the whole buying process and made sure I understand everything that was going on in the deal before I put my name on any paperwork. They have earned my repeated business and I will refer people to them without question
Samantha was fantastic throughout the whole process. The environment was one of the best I’ve come across in my car buying process, everyone in the office made you feel welcome and they were very friendly. Even after my purchase the communication was fantastic and I still felt like a priority!
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
Ryan is the best car sales person I know. He really cares about his customers. Couldn't do enough for me. I would recommend his car dealership to everyone. Best thing is if you go to his website and find a car you are really interested in he will bring it to you to see. You don't have to drive to Jordan, NY. He gives the best deals ever and if something is now right he will get it fixed. I love my truck and I couldn't ask for better service . Ryan is GREAT!!!!!!!!! Dave you did a great job too! THANK YOU FOR EVERYTHING!!!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I have purchased many vehicles in my lifetime and found this dealership easy to deal with--no high pressure, no back and forth to the sales manager to negotiate the price--Sales person Christopher Curran provided efficient and friendly service. Any questions I had were answered. I purchased a tri-fold tonneau cover, running boards and bedliner for my new 2016 truck. There were no delays and truck was ready when promised. I am very happy with my purchase and want to thank Christopher Curran and Aaron Ward for all of their hard work. Stop in and see them at James Cars --The Dealer for the People.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.