I was so relieved when I came to this dealership. Unfortunately my car payments on the car that I had were extremely high... So I had to let it go and I was not with out a car. I made up my mind that I need to get a car so I started looking in San Jose at 10am and GOD had I forgot how hard it was to find a pre owned car. The hard part is finding a quality car that is not beat up or somebody at the dealership taking there time to explain things to you. So I was pretty much was down to my last place because everywhere was asking for an extremely huge amount down. I stopped at Khodas Cars and saw a beautiful Scion TC there. Yes it had low miles, clean title and it was in great condition. HERE IS THE BEST part when I explained my situation to Pat (Salesmen) he pulled me inside and went over what were feasible monthly payments. He even kept the down payment low and actually said if it was too much to put down at once that we could divide it up in the next 3 weeks. I was blown away by how easy he made things. So I decided to now test drive the car and it drove perfect so I decided that I wanted to move forward with it. I mentioned to Pat that I thought the car needed brakes and he said it would be handled. The next morning he called and said that the car was ready once I arrived I was greeted by the other associate there Page and he showed me the receipt of the brakes that were done . They gave me a warranty on the car also so in the end I AM EXTREMELY HAPPY AND LETTING EVERYBODY KNOW THAT YOU SHOULD STOP BY THERE. GOOD PEOPLE AND GOOD BUSINESS!
Charlie and Gene were fabulous to work with! Was pre approved before I even drove out there to pick the car up! Wonder to speak with Gabriela on the phone to make this all happen for me as well! Over all very professional and outstanding!! Would recommend to anyone!!
We contacted Mid Bay Ford in regards to a Lincoln Navigator we found online. We live almost 3 hours from this dealership and we knew what we wanted, but needed more photos of any damage to the vehicle before we made the long drive there. We were assisted by Gladis and Gabriela from their internet sales department in obtaining additional details and photos on the car. The information they provided us, helped us make the decision to drive down there. When we arrived we were greeted by Omar Rocha. He had the car pulled up, took us for our test drive and then introduced us to the manager Charlie. The car was exactly as described and shown in the photos. We quickly agreed on a price with Charlie and started the paperwork with Omar (who was also the finance person). My husband handled the paperwork and was done before I was off the phone with our insurance company. This was EASIEST car buying experience either of us has ever had. The staff were all professional and friendly and while they informed us of options, they put no pressure on us to buy or to add on options. I would highly reccomend this dealership! Car buying is normally a stressful ordeal, so this was a pleasant surprise. Thank you again to Omar and Charlie for making this process so easy and actually enjoyable.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.
Mr. Tameem Altameemi Thank you so much for your kind and Professional support in helping me buy a car. You are awesome and pleasing person.The service was excellent. I am grateful to you the way you supported me to strike the deal. I will recomend Ford sunnyvale to my friends and relatives. Mr. Tameem Altameemi is a good sales person. Thank you again for a satisfied and wonderful service.
Really happy with my new car, it’s beautiful, runs so smoothly and has everything I need. The person I worked with at the dealer did a great job
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