I would give them all a 5, but everything and everyone has room to improve. Overall, they have GREAT customer service and made my buying experience an easy one. I am a loan officer and I am very picky/ skeptical about purchasing new/ used auto's, but they stuck to their word the whole time! They even met me at the dealership on a Sunday to accommodate my schedule! Thanks, Tripp, Marty and Cleveland and the rest of the crew!
I have been car shopping several weeks. I have been watching prices at several dealerships and when you go in to these dealer ships they try to give you the run around. I was very impressed with Sulphur springs dodge. Yes I knew what I wanted before I walked in but they didn't add any extra costs to my price I found listed on their one of their vehicles. I was in and out within 2 hours. I will be back to buy other vehicles when I need them. if you are looking for a vehicle go see Zach. promise you wont be disappointed
Lewis was very good to work with. He was cooperative in the payment options and eager to make a deal while also being patient in the process. Overall, I would certainly deal with him again. Also, Marcia in financing was very helpful and understanding in the entire process. Very stern on their prices and not willing to come off of them. Wish I could have got a little off, but over all paid a good price for the vehicle purchased. Great dealership and great people.
Carl Shine made financing my Fiat 500X quick and easy. He was patient with me and helped me through the process, even sending me texts when I had questions. Even though I had no credit, Carl worked with me to give me the best deal on a car I fell in love with.
clean facility and curteous service from the staff
by Ellen Morris from Linden, Texas
December 10, 2015
I have done business with Longhorn Ford for many years when I was married. I hade really appreciated the concern and care given by all the sales personnel, especially Jesse Ladd. He has been really good to me and the cars he has put me in have worked out well.
Rick and Shane in the service department are the most courteous people I have ever dealt with. They are very knowledgeable and prompt with answers and solutions. Definately recommend them to everyone!!!
From the time we pulled into the drive until we drove out with our preowned truck was less than 2 hours. We had checked the internet for the used trucks available and had traded emails with them. We knew what we wanted to look at when we arrived and they made it fast and painless. Kudos to the dealership.
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