Akron Auto Sales was the best dealership to buy my used car. Dave and Rachael were great, honest and helpful. The car was not inspected yet by their mechanic. So I gave the deposit and in a few days I got a call from Rachael that the car is ready to pick up. I was explained of what was OK with the car and what was fixed and replaced. Next day I took the car to my mechanic and he said that the car was in such great shape that it was a great deal. I normally do not write reviews, but I received such wonderful customer service that I would recommend this dealership to anyone. Great service, great staff, and overall I am extremely satisfied.
Thank you again Dave and Rachael
by Wagsus from Terre Haute
October 20, 2018
The escape is great. The look and ride are nice. I love the sync on it and the duel air. I enjoy driving it a lot.
Fantastic service, fantastic care, even washed my car, everyone was so polite from the receptionist to the mechanic, very accommodating. They fixed my car same day.
Comfortable ride, count on transmission problems
by Blackjack from Ortonville, Michigan
October 20, 2018
Needed the transmission rebuilt in less than 36,000 miles. Ford forgot how to make transmissions when it switched to a 5 speed automatic. Later plan on ignition problems. Put key in the ignition it turns but will not start.
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
4.7 (2163 reviews)
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
Great for new driver!
by 1st time driver from Brewster, MA
July 19, 2018
My daughter is enjoying this car. She test drove other cars but felt the Escape was the car she felt most comfortable driving. Compared to other cars the Escape had the best clear vision for her driving experience.
F150 recall work performed. Work completed in a timely manner.
It has it all!
by Alleycat24 from Asheville, NC
July 8, 2018
I love this car. It has 4WD, which is a must where I live in Asheville, NC. It has a lot of space on the inside with so me luxuries like heated seats and an excellent radio set up. It’s been a smooth ride since I bought it a short while ago and it definitely a car that with TLC is going to last me a long time.
I am very pleased with the customer service, and the overall buying process. Thank you Nick, and your courteous staff, you made my day!
The Grand Prix I purchased from you was worth the trip. Thank you.
Perfect car for me!!!
by Debnpeewee from Burr Oak
July 5, 2018
This car was a one owner. Lady traded it in on new escape. She took excellent care of it. Love it!! Great car and great value for my dollar!!
I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art!
Love this car
by Jumimc from Ontario, ca
July 2, 2018
This is a great car but it is loud and bumpy. The interiors is amazing though and it hasn’t all of the bells and whistles. It’s a great price and very reliable.
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