Owner went above and beyond to ease the process
November 6, 2018
We were very pleased to work with Naper Motors on our recent used car purchase. We found a car that interested us on Cars.com and drove to Naper Motors to take a look. We did have to double check the address because the dealership is associated with a car wash and all of the cars are parked in back.
We were purchasing a car for our son and after our test drive, we wanted to do some more homework before making a decision. Mahmoud was perfectly fine with with that and did not push us at all. I called the next day with a question and again Mahmoud was very helpful without any pushiness.
On our next visit, we took the car to our mechanic to check out. With finding no major issues, we proceeded to purchase. Mahmood agreed to correct an indicator issue while we completed financing through our bank.
After the purchase, Mahmood even agreed to mail the plates to our son in a different state because we were delivering the car before the title and registration went through the process.
All in all, Mahmood was great to work with and made the whole used car buying experience a smooth one for us.