Got exactly what I wanted
November 6, 2018
I had been looking for a specific truck with specific options for close to six months. I had done a lot of research and finally knew what I wanted...I just had a hard time finding it. Finally, the exact vehicle that I wanted showed up at Rivertown Ford, Columbus Georgia (1.5 hours away from my location) where I worked specifically with Freddie Fortson. Freddie was professional and courteous from the very beginning and most importantly not pushy. Most of the dealerships I had been talking to didn't take me serious because I was an Internet buyer or over the phone customer. They kept pushing me to come into to their showroom even though I told them the truck had already sold itself...it was just the "numbers" that was going to make or break the deal. Mr. Fortson understood that completely and treated me as if I was standing right in front of him in his office even though I was just a voice on the other end of the phone. Once we agreed on the numbers and I drove to Rivertown, the facilities were top notch and again I was treated with patience, maturity and kindness throughout the entire process by everyone at Rivertown. The vehicle had already been detailed and the paperwork started before I even arrived. Purchasing a vehicle should not be difficult, stressful, or nerve-racking and I feel as though those at Rivertown agree with that concept and it definitely shows. I highly recommend Rivertown Ford of Columbus to anyone who is buying a car. Freddie Fortson and the rest of the staff there will take care of you.