Used 2014 Ford Escape for Sale in East Hartford, CT

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.

I bought a 2007 Infiniti G35x about 2 years ago from Green Light . I had the best experience here. Carlos, the finance manager got me approved with a very good rate and the service department took care of all my concerns I had with the car before I took it home. Jay, my salesman was exceptionally patient and answered every question I had. This place is a pressure free environment and I highly recommend it. I am currently in the market for another car and I will be visiting them very shortly. Thank you Green Light and all your staff.

It's one of the best cars I've owned. When I was single it was perfect but now my family is getting bigger. Just need something a little bigger for my kids and dog. Otherwise it would still be good perfect

Carlos is a Great guy, bought my second car there back in April. It was an 2008 GMC, had some problems with it , but Carlos helped me out with w smile. They do back up their cars, amazing job!

This vehicle has all the features I have been looking for. Its a great ride with smooth power and great details. The first Ford I have ever owned.

I had the best experience with Champagne Motorcars LLC West that I’ve ever had with a dealer! My salesman Eli was great, no pressure. Helpful with all our questions. Treated us like real people, not just numbers! Everyone else was great, owner, finance mgr I was not unhappy in any way. Will service my car here, and will buy again here!! Thank you all so much! Eli is a huge asset to your dealership!!

Very comfortable vehicle. I love that I can sync and make calls from my car .great on gas also!comfortable seats. Lots of trunk room. Very spacious! Nice rearview camera!

Adam and Jason were great to deal with. Super friendly and very personable. They answered all my questions and really put up with my indecisiveness.

This car met all my needs, and it's conftarbel to drive smooth and nice. I difenetly will recommended to anyone, so they can bought one

Bought my '06 Benz from L&S Automotive. Chris worked with me on the pricing and Greg was wonderful with the financing help. There were delays with my Credit Union loan, but the guys stuck in there and offered all kinds of help. Email and phone communication were excellent. Never pushy but extremely helpful. I have purchased a couple of cars here in the past, always clean vehicles and many choices. The superb Service Dept., led by Davis, has been stellar in the work they have done on the cars in my family. From my Mustang GT, a previous 1959 Corvette to a Ford Escape, just to mention a few, Davis has helped us out numerous times. A full family run service and sales establishment, one of the best in the state. Thank you for everything. Joe-Turbo

I like the inside of the car. I feel so comfortable driving I feel comfortable sitting in it on my phone lol and I just got it but we’ll worth the money

I love this vehicle, good to handle, great in winter, very comfortable. I have a 2014 Escape and was recently told that the dogbone bushings and trailing arm bushings are separating and will soon have to be replaced. Never heard tell of this before. I was told it's a $2,000 job. Isn't that lovely. Only made to outlast the warranty for sure. Very disappointed. I was told this doesn't usually happen unless you're towing a trailer all the time. I don't even have a hitch so that didn't cause it. So frustrated.

I have had older Escape and told my wife I wanted a newer older, She said no and I bought it and overall it’s a great SUV

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

I like the high console, the hidden storage and the space of The Ford Escape. It has lots of power. It’s not too fancy, practical and does the job. Looking forward to enjoying my Ford Escape!

I have never experienced good quality, professional customer service like I did at Richard Chevrolet. John Chillemi whom I have dealt with in the past when he was with Lee Partyka was by far the best sales associate there hands down. Unfortunately the rest of Lee Partyka has seemed to go down hill on their customer service, but that's for another conversation. I was very happy when I found out that John was at Richard Chevrolet. Not only did John treat me like I was #1, but he treated my father with the same respect as well which means more to me than anything. As for the rest of the staff at Richard Chevrolet they are second to none, and are the example of what shopping for a vehicle should be. John Chillemi is an outstanding sales associate!! I also want to take a minute to recognize Francine Beltempo who was also an outstanding sales associate when I was dealing with her in John's absence. She was very patient, courteous, and professional. She took me a great test drives and proved the vehicles to me that I drove. Everyone from the receptionist to the sales manager were kind, courteous, and professional. Never once did anything negative come out, and they made sure there was no pressure to buy anything that didn't suit you! I heard most everyone say, "If the deal isn't for you then don't do it. It has to be right for YOU." Where as other dealerships want you to test drive, and sign the dotted line. Great Job at Richard Chevrolet. This is where I'll be buying vehicles, and recommending to friends, and family to check them out! Matt LaRock

I like the height, the speed, the seat comfort and the maneuverability of my Ford Escape. A suggested improvement - more space between front seats.

I haven???t had any problems with my service or my detailing of my 2016 Colorado Rocky Ridge ,since I purchase it brand new. Very Happy 😊 with everyone at Terryville Chevrolet . Thank-You All , And Merry Christmas 🎄🎁.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

I think I wold have appreciated information about the newer F350 5.4 Triton relative to changes to the COP design which prohibit cross-firing of plugs due to pooled oil or water. I'll use a funnel when adding oil form now on, that's for sure. Thanks for the fast service. i look forward to the new service building.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

Megan is awsome, very friendly and personable. I would recommend this dealer to family and friends, and would tell them to talk with Megan about their options.

The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.