Steve from TDR Auto Plaza was amazing! He made purchasing our new truck fast and enjoyable! He went above and beyond to get us into a truck we liked and within our price range! We definitely recommend him and will be back!
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
My dealer, Jerry, worked with me to get a car at a fair price. Problem was because my credit was new they had a hard time finding someone to finance me. Fast forward two weeks I'm in a new 2018 car with a descent monthly payment. Thanks for the help.
We interacted with 3 of the salesmen and always felt they were being as upfront as possible. They were clear about the salvage title; they had a nicely compiled folder with before pictures and detail of the previous damage. After we had it inspected at a separate repair shop, they agreed to do an alignment which was recommended at no extra cost. There was NOTHING else wrong with the vehicle after a 2 hour check by our auto mechanic. Very personable and honest people to deal with.
Our experience at Hilltop has been fantastic with BOTH purchases. The first time we went to buy a car our credit wasn't in the best shape and we weren't sure we were going to be able to get a vehicle at all. Steve worked very hard and made it possible for us to walk out that day with our first car! We kept that car for a year and a half and now that our credit has improved we went back and were able to get into a much nicer car and into something we really wanted!! Steve and Chad worked very hard to help us out. About a week after purchasing our SECOND car from Hilltop our check engine light came on. We called Steve at the dealership and they sent us the next day to 169 Auto Repair and had our car fixed and back on the road within a couple of hours! Great service, great people and great cars!
I have been looking for the car I purchased for about a year. Found the car and called Northtown even auto and was lucky to have Carl carter answer the phone. I made an offer for the car and Carl got back to me in about 10 minutes. I made another offer and had a very nice conversation with Carl about this process and again after taking to the owner they came back with an agreement we both could live with. I live in Massachusetts and doing a deal long distance was a little concerning I did not see the car in person but Carl assured me the car was on great shape and I would not be disappointed when it arrived. He kept in touch with me on a regular basis on what I needed and put me in touch with Keith to get all of the paperwork completed. I hope the owner of the company gets to read this because he should be very, very proud to have such dedicated employees working for the company. I only wished i could have met Carl and Keith to thank them ln person
Buying a car here was one of the most comfortable car buying experiences I've ever had. My salesman Todd Wood was absolutely amazing. The finance manager didn't try to hustle on the warranty and made me feel very comfortable about my new car. Overall this is a great dealership and one that I will look to in the future and will recommend to any one I know looking for a new car.
If you are looking for a pressure-free, friendly sales environment in which to select your next car, I highly recommend the team at Northtowne Auto Group. Specifically, I want to recognize the outstanding service provided by Sean Moore, Sales Consultant at the Northtowne Hyundai location. His confident, yet relaxed and genuine service approach was a refreshing change from the dealership norm. Sean introduced my husband and I to the Hyundai brand and gave us honest feedback to help inform our buying decisions. The entire sales team was exceptionally friendly and accommodating to us during our visits to the dealership. Though we haven't made our final car selection, the relationship we have established with Sean certainly influences with whom we wish to give our business. Kudos to Sean! Thank you for being so knowledgeable, caring, and awesome at what you do!
This dealership, along with every member of it is absolutely incredible! I am, and will continue to be a repeat customer! Fast, friendly, efficient, and very helpful! Always the best service.
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